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Photoshop slow to quick export after update past v22.4.3

Community Beginner ,
Dec 29, 2021 Dec 29, 2021

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As the title suggests, everytime I upgrade past v22.4.3, qucik export on jpgs and pngs is extremly slow. About 10sec per image. If I revert back to 22.4.3, all images export instantly. I have tried this with multiple updates after 22.4.3 hoping the issue would be fixed but it still happens. I have noticed after updateing, I get one qucik export that is instant, then every one after that is super slow... very odd. 

Any help would be lovly.

I'm running a Ryzen 3800XT, RTX3080, 64GB of RAM, and Photoshop is running via a NVME SSD, so I don't think it's a matter of my computers speed. 

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correct answers 1 Correct answer

Adobe Employee , Feb 22, 2022 Feb 22, 2022

Since the behavior seems to be tied to an update, the most likely cause is our change from CEP to UXP based Export As. You can change back to UXP by going to Preferences > Export and checking the "Use legacy 'Export As'" option. See if that returns your performance to previous levels. While the new version is faster in many areas, we are working on addressing some others where it is slower. It is likely your files are bumping up against these slow areas and it would be best to switch back to the

...

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Adobe Employee ,
Dec 29, 2021 Dec 29, 2021

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Have you tried the latest version (23.1)?

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Community Beginner ,
Dec 29, 2021 Dec 29, 2021

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Hey Jeffrey,

Yup, I did try the latest version! That's kind of what prompted me to post this. 

Same thing with the latest version, first export was speedy, every export after that was very slow.

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Community Beginner ,
Jan 05, 2022 Jan 05, 2022

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Any other ideas or am I stuck on 22.4.3?

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Adobe Employee ,
Jan 06, 2022 Jan 06, 2022

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I'm not seeing the same behavior on my end. Can you provide more details? What OS are you on (Win or Mac)? Where are you saving the file to (desktop, external drive, network drive, sync folder, etc)? What does the file you are exporting from look like (many layers, artboards, smart objects, etc)? Other info we should know? 

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Community Beginner ,
Jan 10, 2022 Jan 10, 2022

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Answers to some of your questions:

  • Running on Windows
  • Saving files to folder on my desktop
  • This happens on any file, big or small, 1 layer or 500 layers
    • I've tired exportoring a PSD with 10 artboards and many layers/smartobjects at about 2.05GB and also a fresh PSD with just 1 layer of a square.
    • This happens on any PSD I try

Essentially on version 22.4.3 I hit quick export and the JPGs are in the saved folder instantly. On any version past 22.4.3 I hit qucik export and each JPG loads in slowly, 1 by 1. So if there's 6 artbaords to export they will export one JPG at a time, taking about 5-10sec per image. It adds up quickly if there's lots of assests to export. I've also tried reseting my preferences multiple times and did a fresh install. None of that worked.

I have access to a Macbook as well and when I updated there I had the same problem.

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Community Beginner ,
Feb 18, 2022 Feb 18, 2022

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I asked my boss to check this out as well and he had the same slow exports in the latest version. Seems like something slowed down after the 22.4.3 update. Just my findings. 

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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Since the behavior seems to be tied to an update, the most likely cause is our change from CEP to UXP based Export As. You can change back to UXP by going to Preferences > Export and checking the "Use legacy 'Export As'" option. See if that returns your performance to previous levels. While the new version is faster in many areas, we are working on addressing some others where it is slower. It is likely your files are bumping up against these slow areas and it would be best to switch back to the old version until we update to fix these specific issues. 

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Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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Hey Brett, that seemed to have fixed it on the latest version! Thanks a bunch!

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New Here ,
May 08, 2023 May 08, 2023

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When I want to export to a photoshop file, the dialog box allowing me to set the output file does not open.
All the other dialog boxes are displayed normally, it is only "export to"

Thanks for your help

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Community Expert ,
May 08, 2023 May 08, 2023

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@VDME what exact version of Photoshop and operating system do you have, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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New Here ,
May 08, 2023 May 08, 2023

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@Ged_Traynor 

About operating system : 

Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz
16,0 Go (15,8 Go available)

NVIDIA GeForce GTX 1050 Ti with Max-Q Design

Intel(R) UHD Graphics 620

 

Photoshop version : 

v 24.4.1

 

I did reset the settings but the problem is still there

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New Here ,
May 08, 2023 May 08, 2023

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