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Anonymous

Question

Photoshop Unknown GPU on Ver. 22.4.2

My laptop's GPU is Quadro 2000M and Photoshop did not detected it.

I updated my GPU driver to the latest. but, still have no luck.

This topic has been closed for replies.

Community Expert

Your Quadro 2000 M is well below the minimum requirements for current Photoshop.

Besides VRAM, your GPU clocks in at less than 400 ops/second. The minimum is at least 2,000.

It also does not support DirectX12 which means there is nothing you can do for updating the drivers for this card.

You'll need to upgrade your graphics card or have issues with current (post 2020) versions of Photoshop.

Community Expert

I also saw you had two graphics cards listed - PS cannot utilize both. You can try to deactivate one of them to resolve the detection issue.

Participant

Thank you for the quick reply Kevin.

DirectX12 seems to be fine in "dxdiag", but I agree that it is quite an old graphics card.

I'm not sure though if there's a significant incremental improvement from V2.3 to V2.4 that would cause this issue.

I reverted back to V2.3 and it worked fine.

Community Expert

Hi @18674781 ,

Can you confirm that this is correct?

Photoshop wants a minimum of 2Gb of GPU memory or it disables GPU features. https://helpx.adobe.com/photoshop/system-requirements.html

Hope that helps

mj

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Anonymous

This is my GPU specification.

Photoshop working fine on version 22.3. The GPU problem is not present.

Participant

Same problem with mine. NVIDIA quadro 2000M with 2GB dedicated video memory.

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