Photoshop version 25.5 crashes when creating a new file or opening a existing file on windows

[Ishashu]

While attempting to open any Photoshop file or create a new file on my Windows system using Photoshop version 25.5, the application crashes automatically. However, the Photoshop beta version operates without issues.

Kindly assist in resolving this issue to enable seamless usage of the stable version of Photoshop.

Thank you.

[jane-e]

@Ishashu 

I've moved your post from Creative Cloud Desktop to the Photoshop forum where you are more likely to get help with this issue.

Jane

[Ged_Traynor · Accepted solution]

@Ishashu try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

[Ishashu]

Thank you @Ged_Traynor for your support. It's now working properly.

[Ged_Traynor]

You're welcome