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Participant
October 23, 2019
Question

Photoshop won't load past splash screen and freezes

  • October 23, 2019
  • 3 replies
  • 899 views

Hi there 

Mac user 

As said in the title it keeps crashing and not loading in anyway or form, recently updated to Catalina after cleaning out the junk over the years, so memory is not an issue. It was partitioned after a crash last year, since then it has been running ok but its never been the same since then, and now doesnt even open anymore nor work. I checked as many articles as psosible to fix it but no one seems to have this problem or at least that I can find. 

 

I have tried older versions and that to does nothing, it fees as if the update to the amc has caused it to be unuseable. 

Anyone facing this same problem. 

 

Alex

This topic has been closed for replies.

3 replies

Community Expert
October 22, 2020
Legend
October 23, 2019

Adobe just released an update yesterday for Catalina compatiblity, try installing that.

October 23, 2019

Hi

A lot of people are having issues since updating to Catalina, it's usually best to hold off on a major OS update for a couple of months, you could try using the Adobe Cleaner Tool to see if that helps