Please help? Bright pink

[JanaBanana__]

Something has gone wrong and I’m not sure how to fix it? This just started today. When I open up a file that has already been edited... (photo) it looks fine until it’s opened in photoshop. It has turned my photos super bright pink? I’m saving them like this

Save as- jpeg as well as Export quick png. (For web photos) Like I said my photos were fine but now its turning them a bright fuscia when I open them. I’m adored to go any further and lose them all. Thanks

[Title edited by mod for clarity.]

[davescm]

You may have quick mask on. Try pressing Q

Dave

[JanaBanana__]

It may have been but it’s in standard now? And when I open photos they are turning them pink? Really pink.

[jane-e]

Hi Jana,

Can you show a screen shot of your layers and channels panels with your image?

You closed and reopened them, right? So History has been cleared?

Jane

[JanaBanana__]

I’m not quite sure how? I’m looking it up but not sure how in PS and then how do I upload here once I’m done as I don’t see an upload button?

[jane-e]

Hi Jana — in a forum window, you can click the insert image button or use copy and paste.

~ Jane

[JanaBanana__]

[JanaBanana__]

This is what they are suppose to look like...

[jane-e]

Hi Jana,

When did this happen?

Your CR2 file is in Quick Mask. I can't think of why that would have an effect on this image, though. What are the other files that are open? What is in your History panel?

Jane

[JanaBanana__]

Jane, how do I make sure the Quick Mask is off? Ive never heard of it nor have I used it before so Im thinking I bumped it? The other files are photos I am working on? I just checked the history of a photo I worked on earlier... do I need to post in in here for you to look? I can not figure out why they are turning pink when they are opened in PS? Thank you

[jane-e]

Hi Jana,

When you are in Quick Mask, you will see these clues:

• Your title bar says "Quick Mask"
• Your Channels Panel says "Quick Mask"
• Your History Panel says "Enter Quick Mask"
• Your layer is red.

If something is selected, part or all of your image will be red (by default).

As Dave said, "Q" is the shortcut to Enter and Exit.

~ Jane

[gener7]

Can you go to Document Profile in the Status Bar and give us the profile of the CR2 file and the Jpeg?

For example, I have sRGB assigned for my document.

[JanaBanana__]

genre7 how do I get there?

[gener7]

The "Status Bar" is at the bottom of your workspace. You see the Zoom Level, and in my case the Profile of the document that is open.

The right-pointing arrow to the right of the profile will bring up the menu that you see as soon as you click on it. Select Document Profile.

[JanaBanana__]

Gener7, I click that and click document profile and nothing happens? is something suppose to appear.

Ok so if I open the files in Paint, they look totally normally, also if I open up the CR2 (un-edited) or the JPG (edited) those are both fine...but if I open then PNG file in Photoshop they are bright pink and each time they are opened they get pinker???

[gener7]

Yes. As in my case, you see sRGB next to the zoom level in the Status bar. That is the Document Profile. You may see "ProPhoto" or "Untagged"

What do you see for the correctly viewed document and the reddish document?

[JanaBanana__]

For the correct colored one I see Adobe RGB (1998) (8bpc)

For the pink one it says ProPhoto RGB (8bpc)

[gener7]

Go to File > Export > Export As and select PNG   Is Convert to sRGB checked?  You might also check "Embed Profile"

Try that Export again.

[JanaBanana__]

I use the Spyder3Express to calibrate my monitor.... should I use that as my Color Settings? Or which one? I dont understand why I am having so much trouble with Photoshop changing the colors of my photos after I edit them? Before it was make them a yellowish green.  I have heard it was a photoshop issue? I appreciate all your help.

[gener7]

You must never use a Monitor Profile as a Color Setting  Either sRGB or Adobe RGB for your RGB Working Space.

[jane-e]

To get to Document Profile, go to the Status bar and click the pop-up where it says "Document Sizes" by default. Gene wants the second option: Document Profile.

[JanaBanana__]

under mode is it suppose to be 8, 16 or 32 bits/channel? Thank you guys for helping. It’s still super pink. I wish I could post a photo here to show you.  

[Derek Cross]

Check whether you are in Quick Mask Mode.

[D Fosse]

That's right, leave the Spyder out of it.

Note the Channels thumbnails. This is in the data. A histogram set to "Color" would likely show extreme channel clipping.

I have a feeling this is a long-time problem concerning PNG and embedded profiles. Currently (on Windows, not sure about Mac), when you Save As to PNG, the profile is stripped. This shouldn't happen, but it does. The only way to embed a profile in PNGs these days is to use Export/SFW and check the box.

It used to be the other way round: SFW would strip regardless, only Save As would embed. Now it's switched.

The thing is - if there's no profile, the working space takes over. And it may not be the right one. Worst case, the lack of a profile can easily destroy a file.

[D Fosse · Accepted solution]

Bottom line: First reset all color settings to defaults by picking the "North America General Purpose" preset. These are safe settings that can't go wrong. Never change anything in Color Settings without very good reason.

Next, for PNG always use Save For Web or Export. Check "convert to sRGB"   and   "embed color profile". Also set preview to "use document profile", not the default "monitor color".

Don't use Save As - it's buggy. If you do, make sure to assign the sRGB profile to the saved file and resave.

Generally - and this is something I'm beginning to see as a serious problem - the Export modules have color management disabled by default. Contrary to "main" Photoshop, these modules do not have safe settings by default. This will cause inconsistencies and cumulative problems if you're not careful.

Never, ever work with untagged images. Anything can happen. Which is why it's also a good idea to keep the notification area (that Gene pointed to) set to document profile. This way you keep track of profiles with a single glance, and can spot untagged files immediately.

I'm pretty sure what happens here is that an sRGB or Adobe RGB file gets the ProPhoto profile assigned. Every time that happens, saturation increases massively (and channels get clipped).