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Please help to fix this problem

New Here ,
Jun 08, 2023 Jun 08, 2023

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Layer 1.jpg

everytime i reopened my photoshop file its always like this, does anyone know how to fix this? thank you

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Adobe
Community Expert ,
Jun 08, 2023 Jun 08, 2023

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What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

Are you running out of free hard drive space?

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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This is the Photoshop Elements forum.  Your error message seems to be a Photoshop CC error.  I am moving your post to the Photoshop Ecosystem forum.

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New Here ,
Jun 08, 2023 Jun 08, 2023

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Layer 1.jpg

 

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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Hi @Rizky26732607lrq2 where is that file currently located?

 

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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@Rizky26732607lrq2 please refrain from multiple posts for the same issue. I've merged both threads in to this one with multiple follow up inquiries.

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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Find the file with File Explorer (Windows) or Finder (Mac). Double click to open the file and see if that works.

Check the file size.  Is about what you'd expect, assuming you know what the contents are.

Install an alternative .psd view like Ifanview (I don't know if they do a version for the Mac) and see if you can open the file with that?

Is this the only file that won't load? If so, it means the file could be corrupted.  Did it save and close the last time you had it open? i.e. did your system crash or lose power while saving it?

Do you have earlier versions or a back up?

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