PORTFOLIO

[MGBJAY]

All of a sudden I am no longer allowed access to PORTFOLIO. I am, and have been a fully paid Adobe Photography Plan member for 4 years.

In fact, PORTFOLIO does not even show up as an available app any longer.

What's the story?

[jane-e · Accepted solution]

@MGBJAY 

For help with Adobe Portfolio, go to https://help.myportfolio.com/hc/en-us and click "Contact Us" in the upper right.

Jane

[MGBJAY]

Thanks for the info. I just did as you suggested.

MGBJAY

[jane-e]

You're welcome, @MGBJAY 

Jane

[MGBJAY]

Well ... so far, I got nothin'. And I still have no access to Portfolio. I mean it doesn't even show up in my ADOBE CLOUD as an available program. Its gone.

This seerms very strange to me, as I have been working on creating a web-site IN Portfolio, and have even uploaded a number of my images to it. 

Maybe Adobe removed Portfolio from Creative Cloud or something?

MGBJAY

[jane-e]

@MGBJAY 

I don't see any signs that Adobe Portfolio has been removed. There is not a forum for it in the Adobe forums. You need to go to their support page. It is not part of Photoshop where you posted. I wonder if they don't work on weekends? I don't know.

I found these sites:

Main Portfolio site:

https://portfolio.adobe.com/

I can edit my page or create a new page here:

https://portfolio.adobe.com/sites

Photography plans (all include Adobe Portfolio)

https://www.adobe.com/creativecloud/photography/compare-plans.html

Try the link to https://portfolio.adobe.com/sites , but if that does not work you really need to use that "Contact Us" button. We can't help you in the Photoshop forum.

Jane

[MGBJAY]

Jane ... 

Thanks for your effort. I clicked on the PORTFOLIO link that you offered, and the following is what I got:

[jane-e]

I can't try to explain that one, @MGBJAY . Again, this is the Photoshop forum for Photoshop questions. The proper channel for Portfolio is not here — it's the "Contact Us" button on the first link I gave you.

Jane

Forum volunteer

[MGBJAY]

Thanks Jane. Have already done that twice. No response so far.

You needn't reply.

Thanks you for your efforts so far.

--

what you most want to find will be found where you least want to look

[Manny Sani]

I have been using adobe portfolio for years. I recently got a billing error, but ut when I go to fix it, it has no place for my billing information. I check to see if I have the plan, its not there. I just try to subscribe to a new one, it won't let me. What gives?

Good thing my adobe portfolio is still working for now

[jane-e]

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@Manny Sani wrote:

I have been using adobe portfolio for years. I recently got a billing error...

---

This is the Photoshop forum. For help with Adobe Portfolio, go to https://help.myportfolio.com/hc/en-us and click "Contact Us" in the upper right.

Jane

[shen30570252r9qc]

I have a similar problem. Created the website on Aoble portfolio 3 years ago. Did not continue to pay after using it for a while, but all my works are on Aoble portfolio. Currently since my place (CN) no longer supports the use of Aoble portfolio, how I need to restore my information on the website? Very urgent and important for me

[davescm]

@shen30570252r9qc 

Your issue is different to the post in this thread. See here as to what happens if you no longer subsribe:

https://help.myportfolio.com/hc/en-us/articles/1260807019930-Canceling-your-Adobe-Portfolio-Creative...

However, if your location blocks access then there is little we can advise

[jane-e]

@shen30570252r9qc 

You need to contact Adobe Portfolio: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Volunteers cannot assist.

Jane

[davescm]

Portfolio does not show as an app in the CC desktop. It should though show under resource links. I've just checked and the link works fine here.

Dave