Portraiture 3 Plug In Not Working in Photoshop

[CCarpenterPhotography]

My preview for portraiture now looks like this and if I click OK it shuts down photoshop.  Anyone having this issue too or know of a solution?

{Thread renamed by moderator}

[Sahil.Chawla]

Hi there,

That does not sound good, could you please let us know the version of Photoshop you're working with?
Could you please check this article and let us know if it helps? https://helpx.adobe.com/in/photoshop/kb/plug-ins-photoshop-troubleshooting.html

Regards,
Sahil

[lisad29879665]

I'm having the same issue. System, photoshop and Portraiture are all up to date!

[Kevin Stohlmeyer]

Are you on Portraiture 3.5.1?

[charleenk9817733]

Me too! But my problem started after Adobe Tech suppprt fixed a problem I was having with the mixer brush.   Now portraiture is not working. If you try to close it out, it freezes up and the only way you can shut it down is with a forced quit.   My OS is up to date.  I had to update drivers for Wacom, and PS is on update 21. Something.

[Kevin Stohlmeyer]

If you are running Photoshop CC2020, you need to update your Portraiture plugins from Imagenomic.

[defaults8gj3zinv1g4]

Can you please tell me how I update this? It has been crashing for 2 weeks and I have about 60 sessions to complete. 

[larry45]

Kevin, you don't know what happened to this company, vanished from earth. I'm now with Anthropic,  but guy George there for years,  very prompt and now, no one home.

[jane-e · Accepted solution]

Hi

Here is the support page for the Portraiture 3 plug-in:

https://www.imagenomic.com/Support

This is the link to their knowledge base on PS 20.1.0:

https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-pl...

~ Jane

[pamelas59658364]

I am having the same issue.  

[Kevin Stohlmeyer]

Per Imagenomic (makers of Portraiture) they are aware of the issues with the latest Photoshop and are working on an update for users.

https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-pl...

[marhav82000001]

Hi, I am having the same problem. How can I fix it?

[jane-e]

Contact Imagenomic for support: 

https://www.imagenomic.com/Support

[Kawintara]

Was your problem resolved?

I also experienced a problem.

[jane-e]

Please contact Imagenomic for support:

https://www.imagenomic.com/Support

[heatherk24443787]

Imagenomic has no support.  I purchased this software and I can't even use it now.  Really makes me angry

[nikkimorganphotography]

Has anyone had this issue with Lightroom?  I just bought a new Mac and the Lightroom version last night, and I can't get Portraiture to work. 

[jane-e]

Hi Nikki,

You can contact Imagenomic for support here:

https://www.imagenomic.com/Support

~ Jane

[jane-e]

Hi Nikki,

You can contact Imagenomic for support here:

https://www.imagenomic.com/Support

~ Jane

[larry45]

Does anyone know what happened to Imagenomic? They used to have great support but don't reply to any support or even sales communicaitons anymore. Thanks.

[CrazyPhotographer]

I'm having the same problem . . . Has a solution been determinded?  

[larry45]

Thanks Crazy,  They overcharge for their product now, and don't answer any quesitons via any channels whatsoever.  So I am trying now Portrait Pro.  If you find out what happened to Imagenomic let me know. They used be great/ and reasonable, guy George who answered everythnig promtly and now become a basket case.

[pablok5k]

i have the same problem! 

I paid $ 200 for something that doesn't work, and no one gives an answer.

[zhem_chug]

Hi everyone,

I have this problem too. It's started when i updated my iOS yesterday

Could you please help?

[KE_DP]

I had this problem with PS2020 and it doesn't work at all with PS2021.  The plug in needs updating but the developer refused to support the product or honor my purchase.   

I originally bought the full suite and when newer versions of Photoshop came out they wouldn't acknowledge my license for an update, became abusive and then ghosted me entirely.  If I want to continue to use it I have to run a old version of PS.

[larry45]

kevin stohlmeyer curious, what happened to this company, is George still there/  is seems sold off  and toast. I've move on. Just curious as George there was so good, and not black hole.  Super weird.