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Postscript Error When Placing Captured Shape From Library

Community Beginner ,
Feb 28, 2024 Feb 28, 2024

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I am running Adobe Photoshop Version: 25.5.0 20240214.r.375 c4f33ec arm64 Number of Launches: 73 Operating System: Mac OS 14.3.1 System architecture: Apple M3 Pro, HybridCPU(6:6)

 

After I create a shape from an image in the library using the Capture in-app extension by clicking + then extract from image then going ot the shapes tab and saving the shape to my CC library, it saves this captured shape into my library.

 

My problem is when I export this captured shape to a blank document or any document, I get the following error message: "Error:  Could not place becasue the Postscript data isd empty or invalid". This only happens on shapes that I captured with this extension in Photoshop desktop.  I can import other shapes from my library and they import just fine.  I only have problems with shapes that were created using the capture in-app extension.  I know that this captured shape is not corrupted because when I access my library from Photoshop for iPad, the same captured shape that had an error in Photoshop Desktop imports correctly in Photoshop for iPad.  I can also successfully place shapes captured by the Capture Mobile App into Photoshop Desktop.  I only have this problem on shapes captured by the app extension in Photoshop Desktop.  

 

 

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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Looks like it's fixed in the just released Photoshop 2024 25.5.1 update.

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Community Beginner ,
Mar 05, 2024 Mar 05, 2024

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Yes, just downloaded the latest release.  It works now.  With the more frequent software updates come unintended bugs but it also has its upside, the bugs discovered are also fixed much faster.  👍

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Explorer ,
May 02, 2024 May 02, 2024

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i'm using 24.7 today and i still got this error. Just created this shape but can't place it from the library. Can anyone help?

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Community Expert ,
May 02, 2024 May 02, 2024

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Looks like the bug was fixed for a few update releases and now it's back in 25.7

 

Other than going back to 25.6, we'll have for a fix in the next photoshop update release.

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New Here ,
May 04, 2024 May 04, 2024

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I'm getting this error even when using the older versions of Photoshop - incl. 25.6 and 25.5.1

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