Hi,
Looks like a Mac?
I've come across just this when working this on site with clients and first time spent a lot of time working out what was wrong.
At first I thought Epson had just come up with a new very simplified driver. But NO.
I'm pretty sure you're using the default OSX Gutenprint / Gimp print driver http://gimp-print.sourceforge.net/MacOSX.php, rather than an actual Epson driver software.
That Gutenprint/Gimp printer driver misses lots of features, to be fair, can be useful for unsupported old printers but the real Epson driver is far better if you can get it..
IN media settings you should be seeing actual manufacturers paper names such as "Premium Glossy" "Premium Luster" not generics like "matte" / "gloss" etc.
You should be able to select the actual Epson driver / interface in system preferences / "printers and scanners", you'll likely see your printer listed there more than once. Try the others, when you see the actual Epson printer names you've hit gold.
Maybe you'll need to download and install the Epson driver software. if its not available for your version of OSX, then you're stuck with Gimp I'm afraid.
I had a tough time with this a few years ago as the client was wanting to use wireless printing (which defaulted to the Gimp driver), wireless printing just couldn't be done with the Epson driver, we had to use a USB cable to connect the printer to get it working right.
Having written that, I hope you're not using colour adjustments in the printer software to get your prints looking right? Photoshop is the place for that - and with a decent calibrated and profiled monitor display screen and a good printer/paper profile you'll get very close in print to what you see on screen
I hope this helps
if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution
thanks
neil barstow, colourmanagement.net
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