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December 20, 2017
Answered

Problem opening TIFF file in Photoshop CS6

  • December 20, 2017
  • 3 replies
  • 1421 views

HI.

I have a designer who is having a problem opening a tiff file that she says she edited previously.

It's a large 2.7GB file 18620 x 10962 px.

From her words, originaly it was an EPS that she opened and did some work and then saved or exported (I don't know), and when she came back to it and tried to open in Photoshop she couldn't because of an error about Photoshop version incompatibility.

I've uploaded the file in question to my google drive if someone would want to look at it.

Here is a link to the file zal.tif - Google Drive

Any ideas why that could happen?

If any additional info needed please ask.

Thanks.

Pavel.

This topic has been closed for replies.
Correct answer davescm

I've just tried it with CS6 and it would not open, so it looks like you are correct.

Dave

3 replies

December 20, 2017

Is there anyway to see which version of software was last used to edit/save/export file?

December 20, 2017

I can also open it in CC2017

December 20, 2017

So file seems to be good then but can be opened only in CC.

Well. She claims that she opened, edited and saved in Photoshop CS6 before but now she can't.

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
December 20, 2017

I've just tried it with CS6 and it would not open, so it looks like you are correct.

Dave

davescm
Community Expert
Community Expert
December 20, 2017

It opens here in CC2018 v r.190

Dave