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Problem to stop photoshop from updating

Community Beginner ,
Nov 26, 2023 Nov 26, 2023

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Hello,

I am confronted with an issue i did not have before and I don't know what has changed.

Maybe someone can help me !

I have set-up my preferences for no update from my adobe applications : Photoshop.

But systematically, a few hours later I have 2 versions installed on my computer which causes many issues.

I appreciate a lot if someone can give me an idea how to solve this.

Here are 2 screenshots : My setting and the result i do not want : 2 versions installed on my computer :

set-up without update.png

 

Photoshop installed.png

Thank you !

 

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Adobe
Community Expert ,
Nov 27, 2023 Nov 27, 2023

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@laurent1587 when you do any kind of update - auto or manual it gives you a choice to remove older software. That option appears to be unchecked, so when you did update it kept 2023.

 

Are you saying 2024 automatically installed without your action?

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Community Beginner ,
Nov 27, 2023 Nov 27, 2023

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Thank you Kevin,

Yes for your question.

Actually I took out photoshop from my computer. I did not keep preferences.

I installed 2023 and then a few hours later, or one day later 2024 appeared on top of 2023 so that i had both on my computer. This although I had the above settings.

I have repeated this several times on two different computers and I had the same result.

That is strange for me. I had not this problem before.

For sure I changed something but I don't know what !!

Do you have an idea where it could come from ?

Thank you !

Laurent

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