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Participant
September 25, 2019
Question

Problem with open/ display window in Photoshop CC 20.0.6 MacOs 10.14.6 (18G95)

  • September 25, 2019
  • 3 replies
  • 540 views

Hi All

do you know how to fix issue with export for web on Macbook Pro 2017 MacOS 10.14.6 when I am trying to export files window is "completly" black as on screenshot bellow .... When I've change dark mode to light is the same, remove and install again the same. Now I am testing 7 day trial but I am worried that if I'll bought subscription will be the same. Photoshop CC 20.0.6

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3 replies

Participant
September 26, 2019

Hello, I've just noticed that there is no problem only with Save for web but in general with everyting what need to open sepearte window i.e. Liquify too. 

Legend
September 25, 2019

Are you having issues with any other software?

Participant
September 25, 2019
I was using Lightroom Classic this one was stable and without any problems.
melissapiccone
Community Expert
Community Expert
September 25, 2019

Try resetting the Photoshop Preferences 

 

https://helpx.adobe.com › photoshop › using › preferences.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Participant
September 25, 2019
Hi thanks for reply. Unfortunately it didn't help. Removing PS with deleting app preferences too.