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whitty
Participant
June 18, 2016
Answered

Problem with "Sticky" Modifier keys?

  • June 18, 2016
  • 43 replies
  • 72035 views

Apologies if this isn't in the right place, I'm a bit new the forums.

I've been using Photoshop CC for years and have never experienced this problem. I'm running on a fairly new (1 year) Macbook Pro with a Cintiq 22HDTouch hooked up to it. Recently, seemingly out of nowhere, my Modifier keys have been "sticky"; when I use keys such as OPTION, COMMAND, CTRL,  or SHIFT, they get stuck even after I let go. I realized this wasn't a hardware issue when the same thing happens after using my cintiq's shortcut keys for the modifiers.

SHIFT and OPTION seem to be the ones that are making it near impossible for me to do my work. The others don't seem to be as big of an issue. Sometimes photoshop will register my shift key is being held when it's not, or its not registering when Shift is being held down. Same issue goes with Option. These problems only seem to occur while in the program.  I updated to the latest photoshop and that seemed to fix the issue for about 3-4 days, and now it's acting up again. I've restarted my computer, I've reinstalled the cintiq and wacom hardware, and I'm out of ideas on what could be causing the issue.


I had trouble finding any other forums with existing issues. If I could get some help ASAP, that would be extremely beneficial. Thank you in advanced,

Whit

    This topic has been closed for replies.
    Correct answer Flaming_Waypaver

    Its really annoying! i really hope its fixed on next driver release, otherwise i will consider switch to another brand or just go back to my mouse...


    The last update seemed to fix it for me. Haven't noticed any sticky keys so far, let's hope this does it once and for all.

    Driver Version 6.3.44-1 on a Mac with Big Sur 11.2.3 using Intuos Pro Large PTH-851.

    43 replies

    Show previous replies
    U
    usedave
    Participating Frequently
    August 5, 2016

    Thank you SO much - that was the lifesaver I needed! I'm working on a comic book and these "sticky keys" were making my life terrible.

      F
      findingfrankie
      Participant
      July 12, 2016

      You are a freaking savior! Thank you so much! I was literally going mad trying to figure out what went wrong. Even had to reformat and downgrade my OS, try different hardware, and all along it was Wacom's Drivers, the last place on earth I would have looked for this problem, go figure.

        thepresi
        thepresi
        Participating Frequently
        June 21, 2016

        I've resolved the issue by installing the older Wacom Driver 6.3.15.3, and by removing all the Panels in the On-Screen Controls tab of the tablet Preferences Window.

        I hope it helps!

          N
          nicoleami
          Participant
          June 22, 2016

          Thank you, thank you, THANK YOU. Modifier keys Shift, Option, Command are critical to drawing straight lines, grabbing, transforming, eye-dropper...ing while using the brush tool. The stickiness was driving me INSANE! Especially when the Option key would still be 'pressed' when I went to select a new brush and it would get cut from the panel. Your solution worked perfectly

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