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Cacuu
New Participant
August 31, 2017
Answered

Problem with touchpad gestures

  • August 31, 2017
  • 2 replies
  • 8465 views

I can't seem to get touchpad gestures to work with photoshop. They work fine with my touchscreen, but when it comes to the trackpad and my intuos medium pro's touch features, the gestures are ignored or work strangely. Pan is choppy, moving chunks at a time and never in both directions simultaneously (so horizontal movement then vertical, never diagonal) When I pinch, it horizontal pans, though i'm not sure if it's just that the gesture is not recognized.

Either way, this is incredibly frustrating to me. I'd like tips on how to maybe fix this, since it seems like it should work on trackpads and touch tablets.

I'm running windows 10, Gestures are enabled on the menu and GPU is turned on (and on advanced).


Thanks in advance!

    This topic has been closed for replies.
    Correct answer Pete.Green

    Hi all,

    Have either of you try resetting the Photoshop preferences to see if that reenables the touch gestures not on the trackpad?

    Reset Photoshop preferences: https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html#prefs

    According to the engineering team regarding gestures and trackpad support: "We don't support gestures on the trackpad.  All we get there are OS window gesture events which can be unreliable."

    So if it's working on-screen, but not on trackpad, that is working as intended.

    Hopefully this helps shed some light.

    Let us know how it goes.

    Regards

    Pete

    2 replies

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    October 3, 2017

    Hi Cacuu,

    Please let us know the version of Photoshop you are using now? Is it the latest one CC 2017.1.1?

    Also, refer the below discussion related to the similar issue

    Photoshop CC 2015 - Touch Gestures not working on Surface Pro

    Touch gestures in Photoshop

    Regards,

    Mohit

    S
    Selling old Versions
    New Participant
    October 3, 2017

    I just activated it a week ago for me so I'm guessing the newest version (I'm not replying on that computer but one I use for school)

    Do those just work on macs then?

    M
    MichaelMeyer
    New Participant
    April 28, 2023

    2022 and adobe still can't be bothered to give windows users the same basic touchpad controls as mac users. 


    2023 and it's the very same story. 

    P
    patb88891368
    New Participant
    September 29, 2017

    I have the same thing. I bought a really expensive computer and part of it was because of the touchpad

    I really need this to be figured out

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