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Program Error Diagnostic Plugin feedback

Adobe Employee ,
Jan 29, 2021 Jan 29, 2021

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Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

Hi all,

 

Wanting to extend an apology for the program errors you've faced and give an update on our progress. 

At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.

 

Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic

...

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replies 1148 Replies 1148
New Here ,
Jul 27, 2022 Jul 27, 2022

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Same issue here!

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New Here ,
Jul 17, 2022 Jul 17, 2022

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Hello,

I'm having the problem with the "Could not complete your request because of a program error." message when I try to use the Adobe Photoshop 2022 cloning tool. I never had this problem before so I dont know whats going on.

I followed the steps to reprodice the program error and copy the stack to the clipboard but I got the same error message when ever i click the Simulate Error botton. 

Pease see the attached screen shots. 

This is what I recieved when I tried th copy the Stack. 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack: 

 

Please any suggestions how to fix this as soon as possible?

Thank yiu

 

Jerome 

 

CouldNot-Complete-Request-Error_7-17-22_Capture.PNGCouldNot-Complete-Request-Error2_7-17-22_Capture.PNG

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New Here ,
Jul 21, 2022 Jul 21, 2022

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Trying to add the plugin for saving avif file types.

 

Adobe Photoshop Version: 23.4.2 20220711.r.603 aa147b3 x64
Number of Launches: 97
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.795
System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2803 MHz
Built-in memory: 16024 MB
Free memory: 10261 MB
Memory available to Photoshop: 11795 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
SAM SDK Version: 2.0.0-main.1224
ACP.local Status:
- SDK Version: 2.5.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.14.2.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 2
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(R) Xe Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,534 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=728481303 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64

[655 ms]
Start sniffer 2022-07-21 10:50:44
# Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=728481303 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64

{34 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,534 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,400 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd10iumd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd12umd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igdumdim64.dll
Driver date: 2021-08-20 000000.000000-000
Driver age: 11 months
Driver version: 30.0.100.9864
Supports UMA: SUPPORTED
D3D-ID: 39497
End platform native
{119 ms}

{119 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,534 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,400 MB
API version: 4.6 (4.6.0 - Build 30.0.100.9864)
Device version: 4.6 (4.6.0 - Build 30.0.100.9864)
Vendor name: INTEL
Driver:
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd10iumd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igd12umd64.dll
C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e8b0d2fc8e70edd8\igdumdim64.dll
Driver date: 2021-08-20 000000.000000-000
Driver age: 11 months
Driver version: 30.0.100.9864
GLSL version: 4.60 (4.60 - Build 30.0.100.9864)
End platform OpenGL
{200 ms}

{200 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,720 MB
VRAM: 6,720 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 34 GB / s
Compute score: 765.97
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{571 ms}

Exit code kExitNormal
End sniffer 2022-07-21 10:50:45
[kStatusNormal, kExitNormal]

[655 ms]
Finish RunAllAPIs

[1321 ms]
Start GetSnifferResult

[1321 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040373296818073736
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\photo\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 931.5G, 478.8G free
C:\, 237.7G, 59.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/05/11-19:49:04 79.494feda 79.494feda
AdbePM.dll PatchMatch 2022/02/25:12:53:06 1.a395fef450779ea9616c03e6954212ab52393b07 1.a395fef450779ea9616c03e6954212ab52393b07
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/05/30-10:43:04 79.c012c40 79.c012c40
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
AdobeXMPFiles.dll Adobe XMP Files 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
AdobeXMPScript.dll Adobe XMP Script 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/05/11-19:49:04 79.494feda 79.494feda
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/05/11-19:49:04 79.6814115 79.6814115
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/05/11-19:49:04 79.494feda 79.494feda
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/05/11-19:49:04 79.494feda 79.494feda
BIBUtils.dll BIBUtils 2022/05/11-19:49:04 79.494feda 79.494feda
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/05/11-19:49:04 79.494feda 79.494feda
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.1.1-uxpr
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/05/09-11:17:40 79.1198525 79.1198525
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/04/06-19:09:10 79.c217c13 79.c217c13
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.4
PSViews.dll Adobe Photoshop 2022 23.4
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.012a8ea 79.012a8ea
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.1.1-uxpr
UPIC 2.4.1


Required plugins:

Accented Edges 23.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.4 - from the file “Filter Gallery.8bf”
Average 23.4 - from the file “Average.8bf”
Bas Relief 23.4 - from the file “Filter Gallery.8bf”
BMP 23.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf”
Charcoal 23.4 - from the file “Filter Gallery.8bf”
Chrome 23.4 - from the file “Filter Gallery.8bf”
Cineon 23.4 - from the file “Cineon.8bi”
Clouds 23.4 - from the file “Clouds.8bf”
Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.4 - from the file “Filter Gallery.8bf”
Conté Crayon 23.4 - from the file “Filter Gallery.8bf”
Craquelure 23.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.4 - from the file “Filter Gallery.8bf”
Crystallize 23.4 - from the file “Standard MultiPlugin.8bf”
Cutout 23.4 - from the file “Filter Gallery.8bf”
Dark Strokes 23.4 - from the file “Filter Gallery.8bf”
De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf”
Dicom 23.4 - from the file “Dicom.8bi”
Difference Clouds 23.4 - from the file “Clouds.8bf”
Diffuse Glow 23.4 - from the file “Filter Gallery.8bf”
Displace 23.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.4 - from the file “Filter Gallery.8bf”
Entropy 23.4 - from the file “statistics.8ba”
Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be”
Extrude 23.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.4 - from the file “FastCore.8bx”
Fibers 23.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.4 - from the file “Filter Gallery.8bf”
Filter Gallery 23.4 - from the file “Filter Gallery.8bf”
Fresco 23.4 - from the file “Filter Gallery.8bf”
Glass 23.4 - from the file “Filter Gallery.8bf”
Glowing Edges 23.4 - from the file “Filter Gallery.8bf”
Grain 23.4 - from the file “Filter Gallery.8bf”
Graphic Pen 23.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.4 - from the file “Standard MultiPlugin.8bf”
IGES 23.4 - from the file “U3D.8bi”
Ink Outlines 23.4 - from the file “Filter Gallery.8bf”
JPEG 2000 23.4 - from the file “JPEG2000.8bi”
Kurtosis 23.4 - from the file “statistics.8ba”
Lens Blur 23.4 - from the file “Lens Blur.8bf”
Lens Correction 23.4 - from the file “Lens Correction.8bf”
Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf”
Liquify 23.4 - from the file “Liquify.8bf”
Matlab Operation 23.4 - from the file “ChannelPort.8bf”
Maximum 23.4 - from the file “statistics.8ba”
Mean 23.4 - from the file “statistics.8ba”
Measurement Core 23.4 - from the file “MeasurementCore.8me”
Median 23.4 - from the file “statistics.8ba”
Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf”
Minimum 23.4 - from the file “statistics.8ba”
MMXCore Routines 23.4 - from the file “MMXCore.8bx”
Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.4 - from the file “Filter Gallery.8bf”
Note Paper 23.4 - from the file “Filter Gallery.8bf”
NTSC Colors 23.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.4 - from the file “Filter Gallery.8bf”
OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.4 - from the file “Filter Gallery.8bf”
Palette Knife 23.4 - from the file “Filter Gallery.8bf”
Patchwork 23.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf”
PCX 23.4 - from the file “PCX.8bi”
Photocopy 23.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.4 - from the file “ChannelPort.8bf”
Pinch 23.4 - from the file “Standard MultiPlugin.8bf”
Pixar 23.4 - from the file “Pixar.8bi”
Plaster 23.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.4 - from the file “Filter Gallery.8bf”
Pointillize 23.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.4 - from the file “PBM.8bi”
Poster Edges 23.4 - from the file “Filter Gallery.8bf”
PRC 23.4 - from the file “U3D.8bi”
Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Radiance 23.4 - from the file “Radiance.8bi”
Range 23.4 - from the file “statistics.8ba”
Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be”
Reticulation 23.4 - from the file “Filter Gallery.8bf”
Ripple 23.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.4 - from the file “Filter Gallery.8bf”
Save for Web 23.4 - from the file “Save for Web.8be”
ScriptingSupport 23.4 - from the file “ScriptingSupport.8li”
Shear 23.4 - from the file “Standard MultiPlugin.8bf”
Skewness 23.4 - from the file “statistics.8ba”
Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.4 - from the file “Filter Gallery.8bf”
Solarize 23.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.4 - from the file “Filter Gallery.8bf”
Spherize 23.4 - from the file “Standard MultiPlugin.8bf”
Sponge 23.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf”
Stained Glass 23.4 - from the file “Filter Gallery.8bf”
Stamp 23.4 - from the file “Filter Gallery.8bf”
Standard Deviation 23.4 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.4 - from the file “Filter Gallery.8bf”
Summation 23.4 - from the file “statistics.8ba”
Targa 23.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.4 - from the file “Filter Gallery.8bf”
Tiles 23.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.4 - from the file “Filter Gallery.8bf”
Twirl 23.4 - from the file “Standard MultiPlugin.8bf”
U3D 23.4 - from the file “U3D.8bi”
Underpainting 23.4 - from the file “Filter Gallery.8bf”
Vanishing Point 23.4 - from the file “VanishingPoint.8bf”
Variance 23.4 - from the file “statistics.8ba”
Water Paper 23.4 - from the file “Filter Gallery.8bf”
Watercolor 23.4 - from the file “Filter Gallery.8bf”
Wave 23.4 - from the file “Standard MultiPlugin.8bf”
WebPShop NO VERSION - from the file “WebPShop_0_4_3_Win_x64.8bi”
WIA Support 23.4 - from the file “WIASupport.8li”
Wind 23.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.4 - from the file “WBMP.8bi”
ZigZag 23.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load:

AV1 Image NO VERSION - - from the file “C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Av1Image.8bi”


Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"
CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10
Loaded at: 65 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.30.6.0 - from the file "Required Folder"
Loaded at: 7307 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"
Loaded at: 7307 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 67 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 68 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.237.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\"
CAPTURE: 2.0.34 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.11.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 7307 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2615 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2616 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.7.0.20 - from the file "Required Folder"
Loaded at: 7308 ms - launch time impact: 0 ms
Neural Filters (Loaded) 1.12.2.0 - from the file "Required Folder"
Loaded at: 11215 ms - launch time impact: 0 ms

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\manager.html”

Installed TWAIN devices: NONE

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Jul 22, 2022 Jul 22, 2022

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Error using Photshop... always got  "Could not complete your request because of a program error." for a lot of actions... please help!

------

Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare il comando "Curve" poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7E21FE903 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7E038C70C base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7E038BDC9 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7E038DB6A base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7DEE6D89E base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7E038DBC9 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7E038C990 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7DFF0FD9D base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7DFF11617 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7DF722459 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7DF71EE14 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7DEDD3D61 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7DEDDCB14 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF7DF3D4C4D base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF7DF3F0B75 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
15 address: 0x00007FF7DF3F0FF3 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
16 address: 0x00007FF7DF3DDDA1 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
17 address: 0x00007FF7DF3DBB30 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF7DF3EA587 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF7DF71B2C5 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF7DED51D25 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF7DF71D25B base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF7DE36822E base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
23 address: 0x00007FF7E038E9DD base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
24 address: 0x00007FF7E039BEFD base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
25 address: 0x00007FF7E039BF44 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
26 address: 0x00007FF7DDD77048 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF7DDDA4449 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF7DDDB2963 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
29 address: 0x00007FF7DDDA5105 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FFE2E52E858 base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
31 address: 0x00007FFE2E52E4EE base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
32 address: 0x00007FFDB8152D8F base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
33 address: 0x00007FFDB8173113 base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
34 address: 0x00007FFDB81528DA base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
35 address: 0x00007FFDB81620CD base: 0x00007FFDB8090000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
36 address: 0x00007FF7DF397B13 base: 0x00007FF7DD7A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
37 address: 0x00007FFE2E52E858 base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
38 address: 0x00007FFE2E52E3DC base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: DispatchMessageW:-1 in n.a.
39 address: 0x00007FFE2E540BC3 base: 0x00007FFE2E520000 module name: 'USER32.dll' symbol: SendMessageTimeoutW:-1 in n.a.

 

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Jul 22, 2022 Jul 22, 2022

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Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF76062E903 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75E7BC70C base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75E7BBDC9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75DCCB234 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75DCCAD69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75DCCAB69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75DCD8DDD base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75E7FCDA5 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF75E7FFB57 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF75E7FF5AA base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF75E7DFE69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF75C1AE6C8 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF75C1AE766 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75C1A1FBF base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75C1B8981 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75C47B5EC base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF75C1A48C9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF75C409E72 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE62EE7034 base: 0x00007FFE62ED0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE64E02651 base: 0x00007FFE64DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Jul 22, 2022 Jul 22, 2022

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Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF76062E903 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75E7BC70C base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75E7BBDC9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75DCCB234 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75DCCAD69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75DCCAB69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75DCD8DDD base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75E7FCDA5 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF75E7FFB57 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF75E7FF5AA base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF75E7DFE69 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF75C1AE6C8 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF75C1AE766 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75C1A1FBF base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75C1B8981 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75C47B5EC base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF75C1A48C9 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF75C409E72 base: 0x00007FF75BBD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE62EE7034 base: 0x00007FFE62ED0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE64E02651 base: 0x00007FFE64DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

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Mac OS X  2 ?ATTR?ä[äcom.apple.TextEncodingócom.apple.lastuseddate#PS<�com.apple.quarantineUTF-8;134217984——Ś_gźśq/0083;60107504;Safari;121562A8-AF09-461E-B226-4C93DC075E56

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF6C183E903 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6BF9CC70C base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6BF9CBDC9 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6BEEDB234 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6BEEDAD69 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6BEEDAB69 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6BEEE8DDD base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6BFA0CDA5 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6BFA0FB57 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6BFA0F5AA base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6BF9EFE69 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6BD3BE6C8 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6BD3BE766 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6BD3B1FBF base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6BD3C8981 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6BD68B5EC base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6BD3B48C9 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6BD619E72 base: 0x00007FF6BCDE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF85BC554E0 base: 0x00007FF85BC40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF85C7E485B base: 0x00007FF85C7E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Jul 26, 2022 Jul 26, 2022

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Please help me photoshop has been bugging all the time for a couple of days now and nothing I tried fixed the problem. I need to meet urgent deadlines in the following days and not being able to finish my work because of this is driving me crazy. 

I have been unable to save a copy, or save for web or even export as... I had multiple RAM/memory errors eventhou I have 8gb of Ram and it always worked fine prior to a couple days ago. The program just shuts on its own making me loose many hours of progress. When I zoom in sometimes it doesn't preview... I have been turning off every other app in my computer trying to get some work done and saving every 5sec, but I'm still having so many errors and I can't do anything anymore at this point.

I tried following the instructions above and here's what I got :

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7E094E903 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7DEADC70C base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7DEADBDC9 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7DDFEB234 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7DDFEAD69 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7DDFEAB69 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7DDFF8DDD base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7DEB1CDA5 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7DEB1FB57 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7DEB1F5AA base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7DEAFFE69 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7DC4CE6C8 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7DC4CE766 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7DC4C1FBF base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7DC4D8981 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7DC79B5EC base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7DC4C48C9 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7DC729E72 base: 0x00007FF7DBEF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFAAB1F54E0 base: 0x00007FFAAB1E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFAAB66485B base: 0x00007FFAAB660000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Jul 26, 2022 Jul 26, 2022

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Hoping someone can help!  I can do anything in Photoshop right now.  I have tried everything in troubleshooting - even trying to install an old version and nothing is working.  Everytime I try to do anything I get an error.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7D516E903 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7D32FC70C base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7D32FBDC9 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7D280B234 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7D280AD69 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7D280AB69 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7D2818DDD base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7D333CDA5 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7D333FB57 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7D333F5AA base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7D331FE69 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7D0CEE6C8 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7D0CEE766 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7D0CE1FBF base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7D0CF8981 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7D0FBB5EC base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7D0CE48C9 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7D0F49E72 base: 0x00007FF7D0710000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFB71D054E0 base: 0x00007FFB71CF0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFB72CC485B base: 0x00007FFB72CC0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Jul 27, 2022 Jul 27, 2022

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF6F0ADE903 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6EEC6C70C base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6EEC6BDC9 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6EE17B234 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6EE17AD69 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6EE17AB69 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6EE188DDD base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6EECACDA5 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6EECAFB57 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6EECAF5AA base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6EEC8FE69 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6EC65E6C8 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6EC65E766 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6EC651FBF base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6EC668981 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6EC92B5EC base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6EC6548C9 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6EC8B9E72 base: 0x00007FF6EC080000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFCAE4D7034 base: 0x00007FFCAE4C0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFCAFD22651 base: 0x00007FFCAFCD0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF61005E903 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF60E1EC70C base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF60E1EBDC9 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF60D6FB234 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF60D6FAD69 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF60D6FAB69 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF60D708DDD base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF60E22CDA5 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF60E22FB57 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF60E22F5AA base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF60E20FE69 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF60BBDE6C8 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF60BBDE766 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF60BBD1FBF base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60BBE8981 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF60BEAB5EC base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF60BBD48C9 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF60BE39E72 base: 0x00007FF60B600000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFA8DDA7034 base: 0x00007FFA8DD90000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFA8E7C2651 base: 0x00007FFA8E770000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Aug 03, 2022 Aug 03, 2022

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Hi all,

I have the same problem ("Could not complete your request because of a program error.") on my Photoshop 2022 v23.4.2. This message appears when I try to import some files or when I try to go in "Settings->General" or on the plug-in menu. My system, drivers are up to date. I tried to back up on the 23.0 version and I have the same issue. I reinstall all my system and nothing... I work on Windows 10 pro 21H2 with an Intel i7-11800H and a RTX A2000 (v516.59). You will find the log details, thanks for your support.

 

Photoshop Error information
Code: -1
Text: en raison d'une erreur du programme
Message: Impossible d'importer en raison d'une erreur du programme.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7A540E903 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7A359C70C base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7A359BDC9 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7A359DB6A base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7A207D89E base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7A359DBC9 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7A359C990 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7A3899C05 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ?onError@IACPLHttpTransferCallbackHook@net@local@acp@@UEAAXW4TransferError@1234@AEBV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@1PEAX@Z:-1 in n.a.
8 address: 0x00007FF7A3604C17 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7A3603E49 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7A1A80BA0 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7A1A6C6C9 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF7A1A6B955 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
13 address: 0x00007FF7A1A697D5 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF7A157822E base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
15 address: 0x00007FF7A359E9DD base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
16 address: 0x00007FF7A35ABEFD base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
17 address: 0x00007FF7A35ABF44 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF7A0F87048 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
19 address: 0x00007FF7A0FB4449 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF7A0FC2963 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
21 address: 0x00007FF7A0FB5105 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
22 address: 0x00007FFD3E6CE858 base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
23 address: 0x00007FFD3E6CE4EE base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
24 address: 0x00007FFCF4562D8F base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
25 address: 0x00007FFCF4583113 base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
26 address: 0x00007FFCF45628DA base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
27 address: 0x00007FFCF45720CD base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
28 address: 0x00007FF7A25A7B13 base: 0x00007FF7A09B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
29 address: 0x00007FFD3E6CE858 base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
30 address: 0x00007FFD3E6CE3DC base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: DispatchMessageW:-1 in n.a.
31 address: 0x00007FFD3E6E0BC3 base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: SendMessageTimeoutW:-1 in n.a.
32 address: 0x00007FFD3FA10D74 base: 0x00007FFD3F970000 module name: 'ntdll.dll' symbol: KiUserCallbackDispatcher:-1 in n.a.
33 address: 0x00007FFD3D271124 base: 0x00007FFD3D270000 module name: 'win32u.dll' symbol: NtUserMessageCall:-1 in n.a.
34 address: 0x00007FFD3E6CDF33 base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: SendMessageW:-1 in n.a.
35 address: 0x00007FFD3E6CD68A base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: SendMessageW:-1 in n.a.
36 address: 0x00007FFCF45C9DD1 base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
37 address: 0x00007FFCF45628DA base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
38 address: 0x00007FFCF45720CD base: 0x00007FFCF44A0000 module name: 'AdobeOwl.dll' symbol: DllMain:-1 in n.a.
39 address: 0x00007FFD3E6CE858 base: 0x00007FFD3E6C0000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

 

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Aug 03, 2022 Aug 03, 2022

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I've unistalled Photoshop and reinstalled the latest version available (03-08-2022). I've upaged Nvdia GeForce Drivers to the latest versions and still can't open a simple JPG file that opens on other machines running older versions of Photoshop or Microsoft default viewers. I can 'Convert to the jpg PDF' and open the image but when I import the PDF to Photoshop to edit the image quality is horrible and all the colors are severly darked.

 

 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF73BC2E903 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF739DBC70C base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF739DBBDC9 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7392CB234 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7392CAD69 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7392CAB69 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7392D8DDD base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF739DFCDA5 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF739DFFB57 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF739DFF5AA base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF739DDFE69 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7377AE6C8 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7377AE766 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7377A1FBF base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7377B8981 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF737A7B5EC base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7377A48C9 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF737A09E72 base: 0x00007FF7371D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF8D0C07034 base: 0x00007FF8D0BF0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF8D1942651 base: 0x00007FF8D18F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Aug 05, 2022 Aug 05, 2022

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Hi there, having some issues with the clone stamp tool. I have used the programe error diagnostic plugin with the below copy being produced. Can you please assist?

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7C72CE903 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7C545C70C base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7C545BDC9 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7C496B234 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7C496AD69 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7C496AB69 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7C4978DDD base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7C549CDA5 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7C549FB57 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7C549F5AA base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7C547FE69 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7C2E4E6C8 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7C2E4E766 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7C2E41FBF base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7C2E58981 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7C311B5EC base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7C2E448C9 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7C30A9E72 base: 0x00007FF7C2870000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFD251354E0 base: 0x00007FFD25120000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFD268E485B base: 0x00007FFD268E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF72F4CC0C2 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF72D7BC8F4 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF72D7BBF19 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF72CC759D4 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF72CC752D1 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF72CC75501 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF72CC752F1 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF72CC8324D base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF72D7FD0A5 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF72D800028 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF72D7FFA0A base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF72D7E06B9 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF72B2234F8 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF72B223596 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF72B216B7F base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF72B22D6F1 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF72B4E33C7 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF72B21958E base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF72B47B182 base: 0x00007FF72AC30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC4DC27034 base: 0x00007FFC4DC10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC4E4A2651 base: 0x00007FFC4E450000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Aug 05, 2022 Aug 05, 2022

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Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not print “Untitled-1” because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7D002E903 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7CE1BC70C base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7CE1BBDC9 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7CE1BDB6A base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7CC65A91C base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7CC65AD7B base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7CD9548B7 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7CE223A71 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7CE223245 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7CE1FF5AA base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7CE1DFE69 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7CBBAE6C8 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7CBBAE766 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7CBBA2898 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7CBBB8981 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7CBE7B5EC base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7CBBA48C9 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7CBE09E72 base: 0x00007FF7CB5D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFBAB9554E0 base: 0x00007FFBAB940000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFBAD18485B base: 0x00007FFBAD180000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF6A2FFE903 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6A118C70C base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6A118BDC9 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6A069B234 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6A069AD69 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6A069AB69 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6A06A8DDD base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6A11CCDA5 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6A11CFB57 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6A11CF5AA base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6A11AFE69 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF69EB7E6C8 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF69EB7E766 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF69EB71FBF base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF69EB88981 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF69EE4B5EC base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF69EB748C9 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF69EDD9E72 base: 0x00007FF69E5A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFCA0997034 base: 0x00007FFCA0980000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFCA1AC2651 base: 0x00007FFCA1A70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

 

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Aug 14, 2022 Aug 14, 2022

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Aug 07, 2022 Aug 07, 2022

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

 

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Aug 08, 2022 Aug 08, 2022

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Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

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Aug 09, 2022 Aug 09, 2022

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Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 23.4.2 20220711.r.603 aa147b3

0 address: 0x00007FF729C1E903 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

1 address: 0x00007FF727DAC70C base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

2 address: 0x00007FF727DABDC9 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

3 address: 0x00007FF7272BB234 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

4 address: 0x00007FF7272BAD69 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

5 address: 0x00007FF7272BAB69 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

6 address: 0x00007FF7272C8DDD base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

7 address: 0x00007FF727DECDA5 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

8 address: 0x00007FF727DEFB57 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

9 address: 0x00007FF727DEF5AA base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

10 address: 0x00007FF727DCFE69 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

11 address: 0x00007FF72579E6C8 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

12 address: 0x00007FF72579E766 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

13 address: 0x00007FF725791FBF base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

14 address: 0x00007FF7257A8981 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

15 address: 0x00007FF725A6B5EC base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

16 address: 0x00007FF7257948C9 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

17 address: 0x00007FF7259F9E72 base: 0x00007FF7251C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

18 address: 0x00007FF8133B7034 base: 0x00007FF8133A0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.

19 address: 0x00007FF814E42651 base: 0x00007FF814DF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

 

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Aug 09, 2022 Aug 09, 2022

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.4.2 20220711.r.603 aa147b3
0 address: 0x00007FF7806AE903 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77E83C70C base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF77E83BDC9 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF77DD4B234 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF77DD4AD69 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF77DD4AB69 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF77DD58DDD base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF77E87CDA5 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF77E87FB57 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF77E87F5AA base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF77E85FE69 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF77C22E6C8 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF77C22E766 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF77C221FBF base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF77C238981 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF77C4FB5EC base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF77C2248C9 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ??4AIDEDimension@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF77C489E72 base: 0x00007FF77BC50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFBCEFC54E0 base: 0x00007FFBCEFB0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFBCFE2485B base: 0x00007FFBCFE20000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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