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PS and Illustrator 2024 both insanely laggy on high spec MBP

Forum|Forum|2 years ago
October 18, 2023
17 replies
22342 views

absolutely useless, the whole 2024 package. I am running the highest spec macbook pro from 2020 and both illustrator and photoshop are so laggy that its impossible to work. Further to this, they will not allow you to install previous versions before Illustrator 27.0 or Photoshop 22.2 so even if you want to return to the 2022 stable version you can't.

My specs are as below and im running Sonoma 14.0 OS.

I even just went as far as to completely reinstall the operating system and run nothing but the CC suite and it is still insanely slow.

Please give me a direct download link to the stable 2022 Adobe CC immediately.

macOS

Correct answer Wave Digital Arts

I was having the same issue, until I came across a Reddit post which suggested disabling the app 'Magnet'. I've turned it off for Illustrator, and the issue now seems to be resolved.

If you're using Magnet, you can disable it for Illustrator by opening an Illustrator window, click on the magnet icon in the toolbar, and select 'Ignore Illustrator'.

ianrandmckenzie

Participating Frequently

.

F

Frederick3449381873bh

Participant

MacBook Pro M1 (2020)

16GB

macOS Sonoma 14.4.1

Adobe Illustrator 2024

I lost a morning of work today before i realised that an update had automatically installed for Illustrator 2024 overnight.... It stopped my files being able to render on the screen correctly. With GPU enabelled my whole artboard was just a bunch of distorted stripes (not the text graphics in my file). WIth GPU disabled the whole screen was very grainy/low res. Not workable. Fortunately i still had Illustrator 2023 installed which is showing none of these issues, so Adobe Illustrator 2024 now safely moved to the trash. Incredibly frustrating Adobe clearly released something that is not ready. Time is money and deadlines still need to be hit even when software fails us. Incredibly dissapointed in Adobe today. Do better.

S

steve26504888oocm

Participant

Disable the GPU under the 'Performance' menu in settings

Switch off 'Show the start workspace when no documents are open' under 'General' menu in settings.

My illustrator has gone from taking over 2 minutes to open down to just 7 seconds!

D Fosse

Community Expert

@steve26504888oocm

Disabling the GPU is like cutting off a leg because you have a blister. Don't do that. Fix the problem instead.

S

steve26504888oocm

Participant

Well it works for me and you’ll find a lot of posts on the pros and cons of this subject.

B

Brookmachatte

Participant

AGREED. My machine is brand new and runs terribly with Adobe. I use my computer for my work as a clothing designer and am continually hampered by the slow, laggy response while in Illustrator not to mention the insane amount of graphic anomalies that appear and disappear constantly.

Derek Cross

Community Expert

From your screenshots it looks like you're using Illustrator, if so, please post in the correct forum – stating "Adobe" doesn't help and include details of your system (RAM, spare hard disk capacity and OS).
https://community.adobe.com/t5/illustrator/ct-p/ct-illustrator?page=1&sort=latest_replies&lang=all&tabid=all

Wave Digital Arts

Inspiring

I was having the same issue, until I came across a Reddit post which suggested disabling the app 'Magnet'. I've turned it off for Illustrator, and the issue now seems to be resolved.

If you're using Magnet, you can disable it for Illustrator by opening an Illustrator window, click on the magnet icon in the toolbar, and select 'Ignore Illustrator'.

Derek Cross

Community Expert

Hi Wave Digital Arts

This is the Photoshop forum; it's recommended you post in the Illustrator forum.

ianrandmckenzie

Participating Frequently

Hi Derek Cross, I too can copy/paste unhelpful messages:

The topic references PS and illustrator and I'd wager many are landing here from a Google search where the Illustrator forum clearly doesn't have a topic as easily searchable as this relevant one.

K

Kent243991273ps3

Participant

Same problem. Have a PC with a 3080 rtx card at home and a decent iMac at work. Illustrator sucks on both now. My co-worker thinks so too. We have a combined expereience of 50 years in graphic design, so don't tell me this program is running well.

Derek Cross

Community Expert

Hi Kent243991273ps3

This is the Photoshop forum; it's recommended you post in the Illustrator forum.

ianrandmckenzie

Participating Frequently

The topic references PS and illustrator and I'd wager many are landing here from a Google search where the Illustrator forum clearly doesn't have a topic as easily searchable as this relevant one..

didiermazier

Community Expert

With the following config and less memory for the Radeon and the system everything works perfectly fine

So there is something wrong in the working process or the settings…

What is the size of the images you are working on?

L

LukeRitchie

Participant

I continually have laggy slowdown issues with new versions of adobe products

I was thinking about getting more ram even as photoshop and illustrator are unusable!!

I went back to photoshop 24.7.2 and now everything is super fast again and did that same with illustrator

Now everything is super fast again. SO the issue is definitely with the new versions of adobe software and not my system as I'm running a very beefy laptop!!

Adobe sort your issues out please!

Z

Zeyong264755297v6y

Participant

I upgraded my PS recently on a window laptop. The new version is just unusable for my device.

Derek Cross

Community Expert

Hi Zeyong

Welcome to this friendly forum.

Which OS and how much RAM and spare hard disk capacity do you have on your laptop?

How does "unusable" manifest itself?

B

bradley34786026t772

Participant

Its the worst version of illustrator ever made. No idea how the development team thought it was OK to put this out to the public. Really upsetting the company would think products like this are OK to put out. They obviously don't care because they collect monthly fees.

They owe us all money back - at least a couple of months. For the horrendous performance, developers should fired for this. They should change the name to Adobe Crash, more accurate.

B

bradley34786026t772

Participant

I wish that you guys would make older versions available, at least they run without having to do an update every 10 minutes.

R

Rob Johnston

Participant

I'm running into serious graphics refreshing issues with a brand-new M2 Max Mac Studio running Sonoma 14.2. Sounds like it might be the same issue that people are having here.

I was able to fund a workaround that resolves the problem in Illustrator. Under the View menu I switched to "View using CPU". The lag problem dissappeared. This would imply that there's a problem with Illustrator rendering the screen using the GPU. I'll keep using that mode until either Adobe or Apple figure out what's wrong.

NB, colourmanagement

Community Expert

@Rob Johnston

Here is some more info on such issues:

Adobe writing on GPU (video card) issues.

First, here are some suggestions from Adobe for GPU issues.

First check the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Also, here are some further tips:

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews)

and restarting Photoshop have any bearing on the issue?

And sometimes this helps:

Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.

Also try this:

Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

Also consider updating your graphics driver

I hope this helps

neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

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