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PS and Illustrator 2024 both insanely laggy on high spec MBP

New Here ,
Oct 18, 2023 Oct 18, 2023

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absolutely useless, the whole 2024 package. I am running the highest spec macbook pro from 2020 and both illustrator and photoshop are so laggy that its impossible to work. Further to this, they will not allow you to install previous versions before Illustrator 27.0 or Photoshop 22.2 so even if you want to return to the 2022 stable version you can't. 

 

My specs are as below and im running Sonoma 14.0 OS. 

 

I even just went as far as to completely reinstall the operating system and run nothing but the CC suite and it is still insanely slow. 

 

Please give me a direct download link to the stable 2022 Adobe CC immediately.

 Screenshot 2023-10-18 at 5.02.30 pm.png

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correct answers 1 Correct answer

Explorer , Jan 22, 2024 Jan 22, 2024

I was having the same issue, until I came across a Reddit post which suggested disabling the app 'Magnet'. I've turned it off for Illustrator, and the issue now seems to be resolved.

 

If you're using Magnet, you can disable it for Illustrator by opening an Illustrator window, click on the magnet icon in the toolbar, and select 'Ignore Illustrator'.

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Community Expert ,
Oct 18, 2023 Oct 18, 2023

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I know it doesn't help you here and now, but this isn't the experience others have.

 

If I had to guess, I'd point the finger at the Radeon 5500M. Although fairly recent (2019), the later Photoshop Mac versions are optimized for Apple silicon. Maybe go back to 24.x until someone has a better solution.

 

Dual graphics is a widespread problem on Windows laptops, so you might try to completely disable the Intel UHD 630.

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Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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I have an Apple Silicon and I have the same issue. Every object I select in Illustrator sticks to my cursor, so I have to click, wait for the bounding box (takes a second), and then I can move. If I move too soon the object sticks to the cursor and it drops somewhere else on the artboard or in the swatches panel as I'm moving to go select a swatch. So my workflow at the moment is Select, ⌘Z (to put the object back to its location), do what I need to do, select, ⌘Z and do what I need to do and then select, and ⌘Z and do what I need to do. F********ing frustrating. 

 

I have the same issues in Photoshop. 

 

When I work in Affinity Designer or Affinity Photo I have none of these issues. At the moment I have a few big jobs that are already set up in Adobe, so no time so transfer them over to Affinity, but if this issue persit I may just do that.

 

Since CC I've been seeing more and more bugs and glitches in the Adobe software. I guess they are too quick to release updates and don't test things properly.

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New Here ,
Oct 19, 2023 Oct 19, 2023

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I also am having the same issue. 

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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I just upgraded to the new Macbook Pro M2 and find it laggy too. When I select something, it takes a couple of attempts to select, then the object would sticks to the cursor and release somewhere random. It's very frustratiing and a real disappointment. I've encountered issues the last couple of years and try not to upgrade Illustrator when I have a version that is stable enough, I have deadlines and need to focus on my projects,  not spend time digging through the internet for solutions

 

 

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Community Beginner ,
Nov 14, 2023 Nov 14, 2023

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For those those here on enterprise computers, you might have IT look at the security side of things. I had my issue resolved after some back end adjustments.

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Participant ,
Jan 10, 2024 Jan 10, 2024

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Same exact issue with the slow response to clicking in Illustrator. I thought it was my mouse, but it works fine in litterally EVERY other program. Illustator is my main program, so need figure this out. Turning off "rending using GPU" does not help either and makes everything else slower.

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Explorer ,
Jan 22, 2024 Jan 22, 2024

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I was having the same issue, until I came across a Reddit post which suggested disabling the app 'Magnet'. I've turned it off for Illustrator, and the issue now seems to be resolved.

 

If you're using Magnet, you can disable it for Illustrator by opening an Illustrator window, click on the magnet icon in the toolbar, and select 'Ignore Illustrator'.

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New Here ,
Jan 24, 2024 Jan 24, 2024

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Thanks soooo much for this. That was the fix

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New Here ,
Jan 25, 2024 Jan 25, 2024

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Instantly fixed the issue for me. Thanks!

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New Here ,
Jan 25, 2024 Jan 25, 2024

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Been frustrated and racking my brain over why ONLY Illustrator was being all laggy on my Mac Studio. This was the fix! Quit out of Magnet and immediately fixed the problem. Thank you!

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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OH my goodness. That's it! Thank you...

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New Here ,
Jan 31, 2024 Jan 31, 2024

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how to disable that magnet, i dont see it

 

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New Here ,
Feb 07, 2024 Feb 07, 2024

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Can you explain how to turn off Magnet?  Can't even click in illustrator at this point.  I need to get work done!

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LEGEND ,
Feb 07, 2024 Feb 07, 2024

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Do you have Magnet installed?

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New Here ,
Feb 07, 2024 Feb 07, 2024

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Is this a plug-in within Illustrator or a separate app?  To my knowledge, it is just the CC suite of progams available.  I don't have any extra "apps" on my work computer (MacBook Pro 2021, M1 Pro, 32 GB, Sonoma 14.3).

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LEGEND ,
Feb 07, 2024 Feb 07, 2024

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New Here ,
Mar 07, 2024 Mar 07, 2024

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Thanks a lot!!! It works. If you are using Magnet , disable it for illustrator.

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New Here ,
Apr 02, 2024 Apr 02, 2024

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LATEST

Thank you! I was ripping my hair off 🙂

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Explorer ,
Nov 20, 2023 Nov 20, 2023

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I feel your pain.
For me, the latest 2024 version, hangs anytime I want to save it. I get the white-out screen for anything from 2-5 minutes. I am running an i9 Windows machine, with 64GB of RAM, SSD's, and a half decent graphics card - Nvidia GeForce RTX 3070. I have disabled the GPU Performance (under the Preferances Panel) still, nothing has changed. 
I hate the Windows OS with a passion. Personally, I would opt for a Mac. However, since my employers, IT support firm said they wouldn't support Mac, or; if they did, it would be at an excessive cost, they priced me our of a half decent Mac Studio, or Macbook Pro : (   By the sound of it, it still wouldn't have made too much difference at this time : ) 

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New Here ,
Nov 24, 2023 Nov 24, 2023

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Also the same thing, two different macs. 

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New Here ,
Nov 29, 2023 Nov 29, 2023

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I'm experiencing the same problem and it's very frustrating. Illustrator is now almost unusable for me.

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New Here ,
Dec 10, 2023 Dec 10, 2023

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same computer as OP and exact same lag issues. unuseable

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New Here ,
Dec 14, 2023 Dec 14, 2023

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I'm running into serious graphics refreshing issues with a brand-new M2 Max Mac Studio running Sonoma 14.2.  Sounds like it might be the same issue that people are having here.

I was able to fund a workaround that resolves the problem in Illustrator.  Under the View menu I switched to "View using CPU".  The lag problem dissappeared.  This would imply that there's a problem with Illustrator rendering the screen using the GPU.  I'll keep using that mode until either Adobe or Apple figure out what's wrong.

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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@Rob Johnston 

Here is some more info on such issues:

Adobe writing on GPU (video card) issues.

First, here are some suggestions from Adobe for GPU issues.

First check the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

next:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Also, here are some further tips:

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews)

and restarting Photoshop have any bearing on the issue?

 

And sometimes this helps:

Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.

 

Also try this:

Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

 

Also consider updating your graphics driver

 
I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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