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Inspiring
October 2, 2022
해결됨

PS is suddenly showing scroll bars in the picture area

  • October 2, 2022
  • 4 답변들
  • 824 조회

I recently decreased the resolution on my BenQ 270c monitor in order to reduce eye strain and resulting headaches. But a side effect is that I now have scroll bars, both vertical and horizontal, in the PS picture area. 

Neither Lightroom nor any of my other applications have this issue. 

Is there a setting in PS that would make things right? 

Thanks.

이 주제는 답변이 닫혔습니다.
최고의 답변: Jeff Arola

Maybe it has to do with Overscrolling.

 

Go to Photoshop>Preferences>Tools and uncheck Overscroll.

4 답변

Jeff Arola
Community Expert
Community Expert
October 3, 2022

Maybe it has to do with Overscrolling.

 

Go to Photoshop>Preferences>Tools and uncheck Overscroll.

MarkNF작성자
Inspiring
October 4, 2022

Bingo!  Problem solved, thanks very much.

Derek Cross
Community Expert
Community Expert
October 2, 2022

If you wear glasses for reading consider getting a pair that have been calibrated to read from the normal distance you use to look at your monitor – I found it made a huge difference, and such a pair may allow you to use a high resolution screen without getting headaches.

jane-e
Community Expert
Community Expert
October 2, 2022

@MarkNF 

This has been reported.

 

The fix is to go to :

Preferences > Technology Preview > uncheck the “Enable Native Canvas Rulers” checkbox > relaunch Photoshop.

 

Jane

 

MarkNF작성자
Inspiring
October 2, 2022

Thanks Jane, but that did not fix my issue.  

Mylenium, sorry but I'm not understanding you. Other than the change that jane-e just made I have not adjusted the PS preferences for months.

Derek, I actually have special "computer glasses" and have had my eyes checked but was still getting headaches. So far, only decreasing the monitor's maximum resolution has helped.

Thanks to all.

jane-e
Community Expert
Community Expert
October 2, 2022

@MarkNF 

See this if this thread applies to your situation:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ghost-rulers-appear-in-middle-of-image/idc-p/12623946

 

Preferences contain more than what you on-purpose change, and they can get corrupt. A new preferences file will get created when re-launching. Resetting the file manually manually means renaming it (typically by changing the extension) so the file can be restored if it does not solve the issue.

 

Jane

 

Mylenium
Legend
October 2, 2022

Have you deleted the preferences after the change? That may all that's required for PS to detect the new size and configure itself accordingly.

 

Mylenium 

MarkNF작성자
Inspiring
October 3, 2022

I just moved my Settings file from the Library to my desktop, resulting in a reset to the inital default settings but that did not help. (Of course, I closed PS and then re-opened it.) I still have the vertical and horizontal scroll bars in the central photo window.