PS will not recognize my Radeon 5450 GPU, even though it meets all the stated specs.

Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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Photoshop (version 23.2.1) won't recognize my Radeon (AMD) 5450 GPU, even though it seems to meet all the stated specifications.  Please see attached screenshots.

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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Hi

The Radeon 5450 GPU was released in 2010, although it meets the system requirement is an extremely old GPU, take a look at the GPU troubleshooting guide here

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#Troubleshoot

Also this

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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@Ged Traynor,  Thank you.  I've read both of those pages. Although this
card seems to meet the specs, PS doesn't like it. I'm afraid I'll either
do a full system upgrade, or forego any of the newer GPU-intensive
features in PS.  An irritating prospect, as I still pay monthly
subscription fees to keep it current.

Best,

Peter

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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Hi,

Your screenshot shows an AMD HD5450 which does not meet the system requirements which are for minimum 1.5GB Video RAM and Direct X 12 support. The HD5450 does not support Direct X 12 (only Direct X 11)

 

Dave

 

 

 

https://helpx.adobe.com/uk/photoshop/system-requirements.html

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Community Beginner ,
Mar 19, 2022 Mar 19, 2022

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Hi Dave,

Thank you.  I missed something important.  The Dell tech who advised me that this card would support DX12, if I downloaded DX 12 from Microsoft.  I think I was misled.  Although my system does support DX 12 (See screenshot), my GPU does not.

peters85418051_0-1647711015227.png

 

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