PS will not recognize my Radeon 5450 GPU, even though it meets all the stated specs.

[peters85418051]

Photoshop (version 23.2.1) won't recognize my Radeon (AMD) 5450 GPU, even though it seems to meet all the stated specifications.  Please see attached screenshots.

[Ged_Traynor]

Hi

The Radeon 5450 GPU was released in 2010, although it meets the system requirement is an extremely old GPU, take a look at the GPU troubleshooting guide here

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#Troubleshoot

Also this

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

[peters85418051]

@Deleted User Traynor,  Thank you.  I've read both of those pages. Although this
card seems to meet the specs, PS doesn't like it. I'm afraid I'll either
do a full system upgrade, or forego any of the newer GPU-intensive
features in PS.  An irritating prospect, as I still pay monthly
subscription fees to keep it current.

Best,

Peter

[davescm]

Hi,

Your screenshot shows an AMD HD5450 which does not meet the system requirements which are for minimum 1.5GB Video RAM and Direct X 12 support. The HD5450 does not support Direct X 12 (only Direct X 11)

Dave

https://helpx.adobe.com/uk/photoshop/system-requirements.html

[peters85418051]

Hi Dave,

Thank you.  I missed something important.  The Dell tech who advised me that this card would support DX12, if I downloaded DX 12 from Microsoft.  I think I was misled.  Although my system does support DX 12 (See screenshot), my GPU does not.

[ccm288]

I have the same issue. Its frustrating when you buy software and it relys so heavely on specific hardware. 

The odd thing is that previous versions did work? Very disapointing. There appears to be no work around. I need to use liquify but cannot for example because of this.