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Participant
February 4, 2021
Question

"could not complete your request because its not a valid photoshop document"

  • February 4, 2021
  • 1 reply
  • 221 views

I have read almost all the other solutions provided. they don't work in my case. my two files one after another are showing this error. I spent 7+ hours on each drawing. when the first one got this message I thought to move on but when I drew that again and saved. it was showing this message again. I have no idea what is happening. it is not opening in any other program too. it is saved as .psd as it was supposed to be. in fact the random files I created while drawing are saved perfectly. it has happened two times within two days with the same drawing. I want my files back because I was really liking how it was turning out. it took a lot of effort. Please help

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1 reply

S_Gans
Community Expert
Community Expert
February 4, 2021

This is definitely unusual. Please tell us - if you right click, what is the first option that comes up under "Open With"?

Adobe Community Expert / Adobe Certified Instructor
Participant
February 4, 2021
It's Adobe Photoshop cc 2019