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"Could not package the document (...) because the file name was not valid"

New Here ,
Jun 11, 2017 Jun 11, 2017

Hello guys,

im trying to solve this problem and I couldn't find how to do that yet. I hope someone has the solution!.

Ok so, this is the context:

1. Im using Adobe Photoshop CC 2017 (latest version)

2. I have these PSDs with different elements linked to Adobe libraries (some elements have elements connected inside to the adobe libraries too).

3. If I try to package them always appears this message: "Could not package the document (...) because the file name was not valid"

4. If I remove one particular library element in the PSD it works, the problem is that element is part of the content (so It should be there). I have checked it and inside everything looks fine (all elements are connected to the library, not missing files, not broken links, etc...).

5. Files are inside a Google Drive folder.

I have tried:

1. Changing the name of the file

2. Changing the name of the library element

3. Embed library element inside the PSD

4. Change the location of the file

5. Removing preferences file

6. Reinstall Photoshop

...And this is what I remember so far.

Could anyone help me pls?

Many thanks in advance guys

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Adobe
Community Expert ,
Jun 11, 2017 Jun 11, 2017

What name is invalid?

Supply pertinent information for quicker answers

  • The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.
JJMack
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New Here ,
Oct 11, 2017 Oct 11, 2017

I am having the same issue. I went through each library link to make sure there are no broken links, there are no font errors. I reserved the file as a different name. I dragged the file onto a new file, I restarted PS, I restarted my computer. Nothing seems to work.

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New Here ,
Oct 06, 2021 Oct 06, 2021
LATEST

Hi JJMack,

 

Getting the same issue. Let me describe the problem in precise manner.

  • Adobe product and version number :  Adobe Photoshop 2021
  • Operating system and version number : Microsoft Window 10 pro Version 10.0.19042 Build 19042
  • The full text of any error message(s) :  Could not package the document "Document Name" because there are no
  • What you were doing when the problem occurred : Trying to package the project
  • Screenshots of the problem : Find in attachment
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.: Processor Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz, 3600 Mhz, 4 Core(s), 8 Logical Processor(s), NVIDIA Quadro P1000, 16 GB

    Pacakge-Error.PNG
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Guide ,
Jun 11, 2017 Jun 11, 2017

In addition to JJMack:

Invalid file names include the components of the file path, too long file paths, network addresses .

Fenja

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