"Direct X 11.0 available; feature level 12.0 required"

Forum|Forum|2 years ago
May 24, 2023
12 replies
219928 views

I am using the latest version of Photoshop beta on my computer. Every time I open the programme, I get the warning "feature level 11.0 available; feature level 12.0 required". All updates of my graphics card and computer are complete. I still can't understand why I'm getting this warning. I would like you to help.

{Edited the thread by the moderator}

Windows

Correct answer D Fosse

Your GPU does not support DirectX version 12, which is the current requirement. It only supports DirectX 11.

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#Anthony_jones

Adobe Employee

Hi Bakr Abd El Raouf,

Most likely, your graphics does not support DirectX 11 or 12.

Click your Start Button, then just type dxdiag and press Enter.
On the resulting DirectX utility choose the Display Tab.
Look at the top right panel on that tab, there you will find what version(s) of DirectX your graphics card supports.

If that does not indicate DirectX 11 or 12, then you will not be able to update that version

Anthony Jones | Technical Consultant | Adobe Systems |