Known Participant

Answered

"there isn't enough room to display this document"

Forum|Forum|8 years ago
January 23, 2018
12 replies
26542 views

I just finished installing the Jan 23 Photoshop CC update, reopened the program, and attempted to open a simple JPG file. I rec'd the error message: "There isn't enough room to display this document." What's that supposed to mean? Then I tried to create a new document and rec'd this message: "Could not create a new document. There isn't enough room to display this document." My system runs Windows 10, has 64GB of RAM, 2T hard drives with adequate space for scratch disks. I normally have very few problems with Photoshop -- but this is a new one and is preventing me from getting any work done this afternoon. Have not yet tried resetting preferences as I am unsure that will solve the problem. I did restart the computer after discovering the problem but that didn't seem to have an effect.

Advise is appreciated, especially info on how to rollback to the pre-updated version. Thank you!

This topic has been closed for replies.

Correct answer Mohit Goyal

They 'promised' to fix it with another (19.1.4) update that seems to come very shortly.

Hi All,

This issue should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. Checkout the list of fixed issues here: Fixed issues in Adobe Photoshop CC

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

Update Creative Cloud apps

Regards,

Mohit

Rick Adams

Inspiring

I am having this issue on a Mac with Ps v25 when I ask LrC v13 to open in Ps 2024 as a smart object.

I have received both warnings;

1. Could not open...

2. Could not open, don't open as tabs...

I have uninstalled v25 and reinstalled it and the problem persists.
This is so frustrating, I still have to use v24 and the Ps Beta to get the same functionality as others have in v25.

This must be a rare bug since there are not many upvotes on the problem.

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vicki degruyAuthor

Known Participant

Thank you for fixing the problem! I don't know if Adobe realizes what an issue that bug created for me. I'm an event photographer and I often have thousands of photos to edit. I like to bring them into Photoshop for certain tweaks. Consequently, I have a workflow and have performed certain mouse movements for years. To have to abruptly change this workflow and find workarounds was more than a minor inconvenience, it was a major aggravation that greatly reduced productivity. The only good that came out of it was that it forced me to learn shortcut keys. I'm so glad to have my preferred workflow back!

2

24farmin

Participating Frequently

Took a gamble and installed the new update, 19.1.3, and viola! Everything seems to be working!

Kukurykus

Legend

Actually it doesn't work in 19.1.3 still like it should. It seems only... When you relocate Tools Bar your problem will be back.

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vicki degruyAuthor

Known Participant

Yes, sigh. Waiting impatiently for the fix that has been promised.

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vicki degruyAuthor

Known Participant

What has finally worked for me was to move the tool column to its original left side of the screen location. I like to have it on the right (I'm extremely right handed) and I can still have it there if I tweak its location until I find something that Photoshop likes. I only discovered this after I'd done a rollback of an update installation and had to reinstall most of my presets. (reminder: back up everything) Occasionally, still, if I fool with the size or location of panels that result in the shifting of the tool column's location, I still get the error, but moving the tool column somewhere the program likes fixes it again. PITA but much less painful than most of the other "solutions" that have been presented here especially by the Adobe staff.

Kukurykus

Legend

Actually the solution is only one if you don't want to downgrade to 19.1 where that still worked fine. Before they fix it with some future update finally we can dock our Tools Bar to left / right workspace Edge, However it may be docked to other panel on the condition that panel is docked (to other panel(s) that is docked to) left/right edge. Everything you want to know what I found about you find following reply 41 of this theard

M

michelled22763563

Participant

In Photoshop go to Windows/Workspace/Essentials/ click on Reset Essentials.

That fixed it for me

Kukurykus

Legend

That's not the solution. It doesn't really fix the bug. It's only temporary way for those having their own workspaces before I hope problem will be gone with next update. It can be useful though for people who don't mind to work with workspaces that don't fit their expectations.

D

Dieter Janssen

Participant

From the posts listed here, there seem to be a few work around options though without much consistency.

Unfortunately, none except rolling back to a previous version of Photoshop seems to work. In my case, going from: Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206 x64 to 19.1 was enough to work again. 19.1.1. wouldn't open files as small as 125kb with 20Gb free drive space after a restart running only Photoshop.

Hope that's helpful. Meanwhile, waiting for the next update.

Kukurykus

Legend

Do you mean that in 19.1 version when you undock your Toolbar from left / right Photoshop work area edge (or other panel that is bound to) and then move your Toolbar to center of screen documents while creating/opening doesn't show smaller? And additionally if you move your Toolbar quite much from center to bottom of Photoshop Workspace error doesn't occur?

2

24farmin

Participating Frequently

I am all day on Photoshop on 2 computers (work and home) and have not have any notifications about upadate. What Ps version you had when that notice showed up, 19.1.1? You can check it in Photoshop in 'Help' / 'About Photoshop CC' menu.

19.0, I rolled it back after the last update to avoid the not enough room error. So I'm probably behind, hence the update notice. Sorry, didn't mean to get everyone all excited.

Kukurykus

Legend

For anyone who wants to get to know why it happens check: There isn't enough room to display this document => bug !

S

shelleyo007

Participant

Everything was going fine - now suddenly this. I have tried restarting. I have restarted, tried switching to Essentials, to no avail.

I have work to do.

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shelleyo007

Participant

I tried turning off Open documents as tabs, and now I get this message:

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shelleyo007

Participant

Switching to ;Photography' worked. Bit tedious tho.

betsyfinn

Participant

Thanks for this post. I too, had the same issue when trying to open ANY file after the latest update.

"could not complete your request. there isn't enough room to display this document"

Resetting the generic workspaces worked. However, my custom saved workspace did not work. Resetting my custom workspace did NOT work either. I had to delete that one and recreate it.... and then obviously it worked too.

forrests90806936

Participant

Yeah, I just hit this error, on files edited an hour or two earlier -- couldn't create a new document or open an existing file. Luckily the solution that worked for me, thanks to pixxxel schubser, was to reset the workspace (Window > Workspace > Essentials). I did restart photoshop before doing that, so I'm not sure if that makes a difference when applying that fix.