Re-installing CS6 on new computer
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I am trying to install my registered Photoshop CS6 from the original install discs to a new computer (Surface Pro 8, i5 Windows 11). I have not deactivated it yet on my other computer, as I want to ensure that the new install works first. However, when I try to sign in during installation, I get a message to update my browser and software, and the Adobe Installation Manager window is stuck open (I have to use Task Manager to shut it down). I got the same thing when I tried to download it from my Adobe account. The install seemed to proceed, but it will only run for 7 days unless I sign in (which I am unable to do). If anyone has a fix for this it would be greatly appreciated.
Mark
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Well, you are entitled to 2 activations and unless both are spoken for, you can try entering the serial and see how it goes.
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Hi gener7, I entered the serial number and can start Photoshop, but I get a warning that if I don't sign in, the program will stop working after 7 days. The problem is that when I try to sign in, a message appears telling me to update my browser and software (and then I can't close the dialog window without using Task Manager).
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it might be CS6 is wrestling with a modern OS 12 years ahead of release, so see if this will fix it:
Also see: https://helpx.adobe.com/x-productkb/global/reactivate-older-apps.html
This is a tough one. Maybe someone here will know how to fix it or you can contact support. since you registered CS6, maybe they can fix it.
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No luck I'm afraid. I was able to run it without any problems on WIndows 10, but Windows 11 doesn't seem to like it. Thanks anyway for you help, much appreciated.
I run Mac OS myself, so I'm not much use here. One more trick: Have you right-clicked on the Photoshop CS6.exe and select "run as administrator"?
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I run Mac OS myself, so I'm not much use here. One more trick: Have you right-clicked on the Photoshop CS6.exe and select "run as administrator"?
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Yes, I tried that earlier on. I'll try going back to Windows 10 on my new computer to see if that fixes it. Will let you know!
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Ok, Good luck!
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Well, that didn't work either! Same issue - the app will run, but I can't sign in.

