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Re: Photoshop 2022 keeps crashing

New Here ,
Nov 07, 2021 Nov 07, 2021

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When I open more than two photos my Photoshop 2022 locks up and the only way to close it is via Task Manager  Windows 10

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Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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Hi there,

We're sorry about the trouble due to Photoshop crashing.

Can you please update it to our latest version i.e. 23.0.1?
Is it happening just while importing multiple photos? Can you help me with your system info?

 

 Please ensure you have all available Windows updates installed on the computer.

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preset-migration.html

 

You can also try launching Photoshop directly & then disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance.

Once done, quit & relaunch Photoshop to check if that helps.

 

Let us know how it goes!

 

Thanks,
Ranjisha

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