recent files missing

[krow14]

I've tried going into the preferences after looking at the answers on here to find the solution, but there was a change in the general setting from there being a check mark to something called; " show start work space when no documents are present ". I've updated yesterday and since opening today to do some stuff I havent been able to see my recent drawings in a small thumbnail. Now I'm not the best at being organized or naming files and what not so im just wondering if there is something to change this feature. Thank you and have a nice day.

[Temple Dog]

It doesn't go at all - doesn't work at all with Auto show the Home Screen. I do find it difficult to believe that as an Adobe employee you wouldn't be aware of that, but could you PLEASE get this very useful deature fixed ASAP? Thanks!

[PremG]

I am using Mac OS 13.1, and Adobe Photoshop 24.1.1, facing the same issue of not showing the recent files. This is becoming so difficult to work without this feature. Please fix it at your earliest.

[josephlavine]

Make sure to have the Auto Show the Home Screen checked. Preferences > General

warmly/j

[five-bellies]

I have my "Auto show the Home Screen" checked.... Still doesn't show the recent files. A bit of a faux pas by Adobe here imo. Recent files is a really useful option to have.

[jane-e]

@five-bellies 

Do they show when you go to File > Open Recent?

~ Jane

[five-bellies]

Yes they do but only as a document name. The way that has been removed is much more useful for me and others as I can see it...

[Temple Dog]

Sorry JosephLavine it doesn't work.

[LVBuzzy]

I looked at "What's new" for update 22.4.3 and nowhere in there did it mention that if you liked the recent files thumbnails, too bad we removed them.

[GlennsArt]

Same issue here on 22.4.3. I've tried everything in this (and another) thread, plus a few things EXCEPT the rolling back (not doing that - that's just trading one set of problems for another). While I don't have to have it (I do like and use Bridge, and can use the File>Open Recent File list if I want, etc.) it is handy for me. Of all the bugs I've encountered over the past 2 years, this one has the least impact on me, (I'm only one person though - this may impact others' workflow more seriously). It's one of those, "If it's advertised, it would be nice to have it" things, Adobe. Anyway, I work off a Mac so it's definitely not platform or GPU specific FWIW. 

[jane-e]

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@GlennsArt wrote:

I've tried everything in this (and another) thread...

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When you contacted Adobe through Customer Care, did you do it by Twitter or the web interface? Did you get a response?

~ Jane

[Taste_is_Sweet]

Not the OP you responded to, but I'm confused as to why this is relevant? It seems pretty obvious this lack of recent files on the start screen is a bug that's affecting multiple users on different platforms. Certainly none of the responses here have said customer support was able to fix it. Perhaps you could make sure Adobe actually knows they've screwed their clients over yet again? That would be truly helpful.

[GlennsArt]

Actually I had been in touch with an Adobe Engineer regarding another issue that 22.4.3 solved (I ran some tests for him to try and track the issue down). His suggestion was to come here as this particular issue wasn't in his area of expertise, which I have done. As "Taste is Sweet" suggested, this is a widespread problem, and in fact, my research showed this has been an issue off and on back at least as far as 2015. I strongly suspect Adobe does know about it, but as yet has no solid fix for it. For the record, the other things I did was to set the Recent Files List number to 0, reboot PS, then set it to 5, then reboot again. I also set it to 51 (one thread suggested setting it above 50) and rebooting, which also did not solve the problem. I've rebooted the computer as well (I typically leave it running so that's what made this a possible remedy in my case), but none of that worked. This is the first time I've seen this issue, which for me came a day or so following the latest update to 22.4.3. I was able to confirm this problem is not related to that update.

One poster here suggested that people should be able to do just as well with launching files from a browser or Bridge, and while I don't particularly like how it was said or the tone of the post, that probably is the workaround for now, and a viable (if awkward) one at that. That said, some people do have a certain workflow down which uses the Recent Files thumbnails and I do feel for those people. I've had to revamp my workflow a few times as a result of bugs with both Photoshop and Wacom, and it's a royal pain, and an expensive one if one is making a living with the product(s). However, at the moment it seems we don't have a lot of choice. There is also, the Recent Files List under the File>Open Recents menu option, but you do have to know the name of the file(s) you want to open, which can be tricky if you have several versions of the same file and are looking for that particular one. In any event, it seems Adobe has fixed it before, so hopefully it will be fixed again, especially with so many people suffering from the same thing. If I find or hear anything further on this, I will certainly post in here, but I guess for now, we're kind of up a creek, unfortunately.

[Simon Goss]

The workaround for me is to revert to 2020 until they resolve the issue. Sick of Adobe's never ending updating without properly testing, effectively using the customer base as their testers.

[default8tcs36e11j41]

I just installed Photoshop on my new computer. Everything appears to be fine, but I have one nagging little problem. At first, everything was fine, but a couple of days something somehow changed. When I start up Photoshop, I no longer get the thumbnails of my most-recent projects that I can just click on an resume. I instead get an icon that prompts me to drag and drop a photo or select one from my computer. How do I get the thumbnail menu back?

[GlennsArt]

Well, that's pretty much what this whole thread is about. If you read through it, I think you'll find you can't get them back, at least until Adobe fixes whatever is causing them to disappear; OR advises us that this feature has been removed (which I'm beginning to wonder if might be the case). Anyway, there are some workarounds offered in this thread so have a read. It will hopefully be of some help.

[jane-e]

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@GlennsArt wrote:

Well, that's pretty much what this whole thread is about. If you read through it,

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For clarity, @default8tcs36e11j41 created a new thread two hours ago, and a moderator merged his/her post into this long thread. I saw the notice go by in my feed, so I am aware of who merged it. It will be a surprise to Default to find that he/she is part of this thread, so thank you for your further instructions.

~ Jane

[GlennsArt]

Whoops 🙂 . I didn't realize that - sorry for the misunderstanding and thanks for letting me know. Apologies to @default8tcs36e11j41 .

[jane-e]

There's no way you could have known, so no apologies! I only knew because I saw in my notifications that the threads had been merged. Some of us dislike merged threads.

~ Jane

[GlennsArt]

"Some of us dislike merged threads."

I may be about to join that "community" 😄 . Thanks for this 🙂  .

[stephie1957]

You are going to have to downgrade to 21.2.10,,,We tried everything with the adobe customer service guy and nothing worked except when I downgraded this far. All was fine with the thumbnails until it wasn't. I didn't do anything or make any changes from one day to the next, to no avail , so for now, downgrade.

[GlennsArt]

By the by, I do think there is possibly an upside to all this. I've noticed that my start and shutdown times of Photoshop has speeded up by a lot since the thumbnails have disappeared. PS seems to boot now on my machine in about 1/4 to 1/2 the time it used to before I lost my thumbnails and shuts down 2 to 4 times faster (and those are conservative estimates - I suspect the performance is actually even faster than that). Has anyone else noticed if this is the case for them? This may or may not be of much help to those who really relied on the thumbnails, but for others, this might actually be quite significant on the plus side. Just a thought.

[Rico788]

I agree.  I've noticed a total uptake in speed and performance but add this Windows 10 user to the list of those that want 

the recent files ability back.  Seems everytime I update, I lose useful features.  Not sure what I'm paying for anymore.

[llian]

This might be in the wrong place for the thread, but I can not for the life of me see how to just add to the thread without replying to anybody's specific post!

I too am having this problem after having updated to 22.4.3. 
- Windows 10.
- Usually keep it up to date so upgraded from previous version where it was working. 
- File > Open Recent shows list of files.
- On the home page, left side menu, Your Work is greyed out and cannot be selected.
- In Preferences > General, Auto Show the Home Screen is checked
- Resetting preferences does not fix

Am really hoping that Adobe can fix this bug!

[jane-e]

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@llian wrote:

This might be in the wrong place for the thread, but I can not for the life of me see how to just add to the thread without replying to anybody's specific post!

I've moved your post so that it's not a reply to a specific post as you indicated that you were trying to do. To make a new post that is not a reply, scroll to the top and click the blue Reply button. To reply to a specific person, use the gray Reply button.

This thread (merged by someone) now has 753 posts (754 with mine.)

Jane

Forum Volunteer

[llian]

Thank  you! 

754 posts - YIKES!   Let's hope the problem is fixed soon!