Participant

Answered

recent files missing

Forum|Forum|4 years ago
July 23, 2021
28 replies
51305 views

I've tried going into the preferences after looking at the answers on here to find the solution, but there was a change in the general setting from there being a check mark to something called; " show start work space when no documents are present ". I've updated yesterday and since opening today to do some stuff I havent been able to see my recent drawings in a small thumbnail. Now I'm not the best at being organized or naming files and what not so im just wondering if there is something to change this feature. Thank you and have a nice day.

Windows

Correct answer BAMimages

Hurrahhhh, the recent file thumbnails are back! Obviously a glitch in the new update which Adobe have now rectified.

Now I just need to get Liquify to work without having to hold down the Alt key first (so far none of the suggested fixes have worked).

Show previous replies

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defaultteg26m1f2lie

Participant

Last night I went back to a file I was working on and when the home page came up there were no thumbnails of previous work that had been done visible. Since found out that my version was showing 22.4.2, but creative cloud was showing 22.4.3 installed. I duly uninstalled the old version, reinstalled the new one but still the same issue. I've tried opening PSD files then closing them but no record of them shows on the home page. Also the tab YOUR WORK is Greyed out.. Is there any way to resolve this issue please Thanks

jane-e

Community Expert

Hi @defaultteg26m1f2lie

I'm looking at the upper right corner where we should be seeing your avatar. Either the CC app is updating or there is an issue with you login. You posted an hour ago, so the first question is: what does this icon look like now?

If it still looks like your screen shot after an hour, try signing out > quit and relaunch > sign back in with your Adobe ID and password. Let us know if this resolves it or not.

~ Jane

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rachaelk11682490

Participating Frequently

My icon looked like that as well, but it was just because I never set an avatar on my Adobe account. I imagine a lot, if not most users, also haven't added a personal avatar, so I doubt that's probative here. Nevertheless, I followed your suggestion to sign out, quit, and relaunch, and no luck. I then added a personal avatar, quit, and relaunched again. Still no luck. Can't say if the poster you responded to is in the same boat, but it didn't change anything for me. I have recent files in the file menu, but no thumbnails on the home screen, nor option in preferences to use the recent files workspace.

TimeWave8

Participant

Recent Files are missing and so is the option to set Recent Files back that used to be in the General Preferences section.

Is this a bug or did they seriously remove this feature?

That was one of my most useful tools!!!!

Ged_Traynor

Community Expert

Hi

I don't use the home screen so can't verify the issue, but I've seen post on this commumity and it's been reported on the Adobe Feedback forum

What Happened to the Recent Files on the Home Screen???

Recent Work Not Showing, Home Page Has Nothing On it.

Home page thumbnails of previous work not visible in photoshop

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000rick000

Participating Frequently

It's been removed in the latest update. It's not even a listed option anymore. I've had to go back to v22.1.1 in order to get it back! ?????? Anyway... Do the following:

1. Open CC App.

2. Click on the ALL APPS Menu item on the top left.

3. Find PS listed in the center of the screen. Click on the 3 dots ...

4. Select OTHER VERSIONS

5. Select v22.1.1 to install.

It will remove the current version and install the version you selected.

Back up your custom shapes, brushes etc. it should keep them, but just in case.

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Svanemmerik

Participant

ugh thank you SO much!

Bojan Živković11378569

Community Expert

Lets start from the very basic. What is selected in the top left corner of the Start screen?

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vickim68445947

Inspiring

Don't be silly. Recent files are not showing up. I have "Home" selected, as I am sure I have in every update of Photoshop. I do not change it. Do your recent files show up? BTW, I do not use Lightroom, so clicking on lightroom photos will not help.

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BBuzan549

Inspiring

Aug. 3, 2021. The recent files showed up like magic. I guess Adobe screwed up and received enough complaints they fixed the problem. I almost downloaded Gimp, even though I really didn't want to learn a new system. Thank you Adobe! (I'll keep my subscription.)

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rachaelk11682490

Participating Frequently

Any further word on this? I'm having the same problem, tried all the fixes. I'm on a Windows 10 machine, fully updated, PS 22.4.3. I'm pretty sure the problem started with the most recent update, so I rolled back to 22.4.2 and still no joy. Rolled back again to 22.4.1, the version listed in this thread as working, and no dice there either. There's also no recent file workspace option in preferences, with any of those three versions. It always worked before, including on 22.4.2 and 22.4.1, I think, so I have no reason to expect a hardware problem, nor has the graphics driver been recently changed (though it is current). Any hope of a resolution? It's a minor matter, as the recent files are still in the list in the file menu, but it was nice to have the thumbnails there when I opened the program.

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pieterb40599548

Participant

Ik heb dit probleem ook. Standaard wordt bij een upload Nederlands als taalversie ingesteld. De miniaturen van de recent geopende bestanden verschenen na de upload van 22.4.3 op de thuis pagina. Zoals altijd verwijder ik daarna meteen de Nederlandse versie. Na het opnieuw starten van PS zijn de miniaturen echter verdwenen. Ik heb allerlei instellingen (preferences) gewijzigd, maar niets heeft geholpen. Na het opnieuw installeren van 22.4.3 hetzelfde ptobleem: In de Nederlandse versie wel miniaturen, in de Engelse versie geen miniaturen.

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rachaelk11682490

Participating Frequently

I can confirm this behavior! I added the Dutch language to my install, changed the interface language to Dutch in PS preferences, restarted PS and voila, thumbnails! Changed the language back to English, restarted PS, and no thumbnails. I can switch back and forth as much as I want, log in, log out, restart, uninstall/resinstall, etc, etc, till the cows come home, and the result is the same - it works fine in Dutch and doesn't work in English. It's definitely something specific to the English language version.

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000rick000

Participating Frequently

I see that this has been a persistent issue for many updates. Fixed them back, then fixed. Is there a fix for this one, this time around? Super unhelpful for workflow to be missing this option. I don't even have it as an option in the preferences menu. It's simply not listed.

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rite_oak

Inspiring

Hi 000rick000, I think I am having the same issue. On the home screen there used to be a cool feature that I used all the time that showed my recent files. Now it's been replaced with a drag and drop feature that I will never use. Is this also your situation?

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000rick000

Participating Frequently

Yes, precisely. I make textures for gaming and it's a MAJOR hassle now to have to go back to selecting the file manually in the folder. I used to use the giant thumbnail and filename to quickly switch between. This is a MASSIVE STEP BACKWARD. This is not an improvement in any sense.

JayPea

Participant

I am running 22.4.1 and am having the same issue. Just started when I came in to work this morning. Tried rebooting and all of the Preferences/Workspace suggestions above. To no avail.

JayPea

Participant

Updated to 22.4.3 and problem persists.

stephie1957

Participant

WAS on chat with tech support all morning...The only version that works is 21.2.10.

The newest verison worked once on admin mode but then it didn't. He worked remotely on my computer for about 2 hours doing many things and uninstalling reinstalling and much more.

In the end he took my computer info and will bring it to higher ups. I think it has something to do with Adobe server and not a corrupt user account.

Simon Goss

Participating Frequently

I made the mistake of updating photoshop again only to find another valuable resource missing. This time it tis the recent files panel that used to be the opening screen.

I have already wasted an hour trying to find a way to restore it - to no avail.

Anyone?

nikunj.m

Community Manager

Hi,

We're sorry about the trouble with Photoshop. Would you mind telling us which macOS version you're working on? Is the application opening directly with the toolbar to the left or do you see the home screen but not the Recents panel?

You can go to the Preferences for Photoshop, then General & check if the option to Auto show the Home Screen is enabled. If not, enable the option & relaunch Photoshop to check if that helps.

If the issue persists, you can try to reset the preferences of Photoshop manually using the steps mentioned here: Preferences

Please backup your settings prior to resetting the preferences. You can check: Migrate presets, actions, and settings

Let us know how it goes!

Regards,

Nikunj

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kzaner

Participant

I have the same problem. I am using Mac OSX 10.15.7 catalina. The "auto show the home screen" box was already checked.

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