Retaining the new document file

[MahaB82A]

When I reset my PC all new document files get erased. Is there anyway to save the new document files in a external folder?

 

[Srishti Bali · Accepted solution]

Hi @MahaB82A

Thanks for reaching out! If I understand correctly, you performed a system reset — meaning you removed everything and reinstalled Windows and then the application. If that’s the case, it would also remove all existing folders, files, and settings. Could you please confirm how and why you did the reset?

Also, once the preferences and related files are deleted, unfortunately, they can’t be retrieved. For the future, before resetting your machine or any application, please make sure to back up your preferences. You can find detailed steps here: Back up Photoshop preferences

Regards,

Srishti

[MahaB82A]

"Could you please confirm how and why you did the reset?"

My computer freezes frequently. That was the reason I reset it. Following video shows how to do it.

How to Format and Reinstall Windows 11 | Factory Reset Windows 11

[Stephen Marsh · Accepted solution]

@MahaB82A 

Perhaps the following will help. There are two separate JSON files for most recent and saved new doc presets.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-migrate-new-document-presets-t...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/send-my-quot-saved-blank-document-pre...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-to-delete-recent-presets-for-a-ne...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/social-media-new-doc-sizes-in-photosh...

[MahaB82A]

Thanks for all.