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mennahmed
New Participant
April 18, 2023
Answered

scratch disk problem

  • April 18, 2023
  • 2 replies
  • 2053 views

Hello,

so I'm very frusturated with the user experience of adobe photoshop mainly because of the very slow flow of work that it gives me.

this mainly has to do with "scratch disk full- unable to perform or save" that appears every now and then.

I am a photographer and I depend on photoshop mainly, but with the fact that when i edit just 2 raw pictures I can't save the third! amd i have to restart to be able to work all over again, which wastes my time and only makes me disappointed.

Photoshop version: 24.3

decive: macbook pro 128 gb 

MacOS version 13.0.1

 

The thing is my laptop is always empty, I use a hard disk to save my files to have some space to work.. I even have to uninstall some/ or all other apps to be able to work and yest I still get the same problem!!!!! 

How does the software use 15 gb for instance in 10 minutes to edit 3 pictures and when i restart I find them back, again having to give up on the edits because scratch disks are full before I save.... 

 

This topic has been closed for replies.
Correct answer D Fosse

The message is real. Your scratch disk is full, and you need to clear out more space.

 

Yes, 10 GB is nothing. Your whole computer may freeze up at any moment, and then you have bigger problems than Photoshop. I can fill up 10 GB in less than a minute.

2 replies

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
August 29, 2023

Hey, @mennahmed!

 

Agreed to all recommendations by @Kevin Stohlmeyer,  @D Fosse & @Ajajeh. Also, check the content here explaining what scratch disk is in Photoshop & some common ways you can avoid running into errors with Photoshop: https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html

 

Head on here for a short YouTube video around this: https://www.youtube.com/watch?v=h3c_CHo4xg0

 

Thanks!

Sameer K

Graham24508943nobd
Graham24508943nobd
Known Participant
December 18, 2023

WELL I HAVE 400GB free space on my internal HD on my imac and I've just started getting this error

    D Fosse
    D Fosse
    Community Expert
    April 18, 2023

    Show a screenshot of Photoshop Preferences > Scratch Disks,

     

    The scratch file contains all history states for all open documents. It will be many times bigger than nominal starting file sizes. You normally need somewhere between 50 - 500 GB for efficient operation.

      M
      mennahmedAuthor
      New Participant
      April 20, 2023

       

      My laptop is 128 gb overall and has literallly nothing expect creative cloud, photoshop, premiere and media encoder

      D Fosse
      D FosseCorrect answer
      Community Expert
      April 20, 2023

      The message is real. Your scratch disk is full, and you need to clear out more space.

       

      Yes, 10 GB is nothing. Your whole computer may freeze up at any moment, and then you have bigger problems than Photoshop. I can fill up 10 GB in less than a minute.

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