Screen goes blank when clicking HOME ICON

Forum|Forum|1 year ago
March 20, 2024
3 답변들
893 조회

This just started happening. I do this several times per day and even today I did it 4 or 5 times, then suddenly, and I have no idea why, everything changed. When I clicked on the Home button the screen went to full screen with no tool bars, only the text menu at the top and nothing else. I did nothing to make it do that in that I didn't change anything, no settings or preferences were changed at all. There is nothing in the "VIEW" menu that changes it back, I've checked everything. I even closed every program and restarted my computer and that didn't help. Clicking the "HELP" menu at the top brings it back, as well as creating a new document. But, as soon as I click the "HOME ICON" which always brought up the home screen it goes blank again. I can find nothing in the preferences to change to make it stop doing this. I do have "Auto Show Home Screen" unchecked so that it doesn't show the recent files unless I click the "HOME ICON". But I changed that setting several versions ago and not today.

Windows 10 with all the latest updates. Photoshop version 25.5.1

I've been trying to upload a screen shot of the problem but the file will not upload. It uploads partially then stops uploading and will not resume.

Windows

이 주제는 답변이 닫혔습니다.

joeh87907460작성자

Inspiring

Earlier when this problem started, there was no update avaliable for photoshop. I checked the creative cloud app for updates and the only update that was avaliable was for Photoshop Beta, so I updated that and that version worked properly, but not the "stable" version 25.5.1. I tried over and over and over to find an answer to my problem and after many google searches turning up nothing, I was about to uninstall photoshop and reinstall it, through the creative cloud app. When I went to do that, there was an update to photoshop 25.6.0 that just came avaliable. So I updated photoshop and that fixed it.

It makes me wonder though if adobe isn't disabling something on the sly to frustrate people into checking for updates. I don't know, but it's awefully suspicious that this "bug" hit, then a couple of hours later a (.)/patch update fixed the problem...

Bojan Živković11378569

Community Expert

"It makes me wonder though if adobe isn't disabling something on the sly to frustrate people into checking for updates. I don't know, but it's awefully suspicious that this "bug" hit, then a couple of hours later a (.)/patch update fixed the problem... "

Certainly not, the last thing they desire is to have frustrated users. They encourage you to update for security reasons, occasional bug fixes, and new features, but they do not intentionally create bugs for amusement. That would be absurd: to deliberately create bugs when software inherently has none.

joeh87907460작성자

Inspiring

I always check for updates every few day and when there is one I always update it. That's like today, the only update that was avaliable was for the Beta, so I updated that, then after a couple hours of frustration later, the update for Photoshop became avaliable to me. But as far as them not wanting frustrated customers, I don't know about that. I just "thought" that updateing from 25.5.1 to 25.6.0 this evening fixed the problem. But it didn't, it made it worse! Now when I click the "home icon", the home screen shows up with the recent files. BUT, when I click on one to open it, the tool bars come back and the laywers pannel and all that comes back showing the layer(s) of the file I opened, but the layers are transparent and the files from the home screen are still showing!