• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Screen is going white (blank) after updating to 24.3

New Here ,
Mar 25, 2023 Mar 25, 2023

Copy link to clipboard

Copied

I received one update for PS - v24.3 today. After this it just stopped working. Any file I load, regardless of the type I am getting a white screen but the toolbar and layers palette are visible. Even if I create a new file in Ps, I am getting the same thing. Ps was working perfectly well this morning and I did some work too. The trouble started after I updated Ps. I also rebooted the system but no improvement. I just thought I will inform you.

 

I am using a Dell laptop model - Inspiron 5559, Win 10

 

TOPICS
Windows

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 25, 2023 Mar 25, 2023

@ashokk24028861 enable this option in preferences and restart Photoshop

2023-03-25 10_03_30-Preferences.png

Votes

Translate

Translate
Adobe
Community Expert ,
Mar 25, 2023 Mar 25, 2023

Copy link to clipboard

Copied

@ashokk24028861 enable this option in preferences and restart Photoshop

2023-03-25 10_03_30-Preferences.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

@Ged_Traynor : Thank you! Thank you! Thank you!  You're my hero! This issue has driven me nut. I'm sure many people have resolved this problem, thank to your solution. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 25, 2023 Mar 25, 2023

Copy link to clipboard

Copied

Thank you so much Ged Taylor!! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2023 Mar 25, 2023

Copy link to clipboard

Copied

You're welcome

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 25, 2023 Mar 25, 2023

Copy link to clipboard

Copied

I appreciate your question. On my system the image would flicker black and white. Ged_Traynor's answer solved the problem.  Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Thanks for posting this issue for I have the same thing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

thanks, that worked for me as well.

much appreciated.

Cy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2024 Mar 11, 2024

Copy link to clipboard

Copied

LATEST

THANK YOU!!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines