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Answered

Scrubby zoom selectivly greyed out

Forum|Forum|10 years ago
October 15, 2015
11 replies
96755 views

When using two windows scrub zoom is only available for one of them. (Likley not a problem with OpenGL)

Using OS windows 7, Version cs6 photoshop.

Correct answer Zingleberrie

I don' know if this will help anyone but i had a similar issue, my scrubby zoom being greyed out and all, looked at a whole bunch of these conversations, tried all the graphics processor advanced settings thing and nothing worked I couldnt find a solution that worked online anywhere, but I fiddled around and figured this out.

If its greyed out and nothing else works it could be your GPU, either its not powerful enough or your dumb computer is using the weaker GPU for your cintiq or whatever screen tablet you're using like mine was, so go to display settings (windows 10 btw) and then under the multiple displays section, under graphics settings, select classic app>browse>find where photoshop.exe is stored> select> select high performance>restart computer, this fixed it for me, hope it helps someone else if they're having the same issue I was!

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D26768997zfm6

Participant

Been dealing with scrubby zoom greyed out for a while, but I finally got fed up with it and went through all of these answers. Turns out what worked for me is letting Photoshop use 80% instead of 70% of my RAM. Depending on how your computer is/what all you run while you work (I do Youtube on Mozilla and Photoshop, and that's it), this is another potential fix.

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bobk69976243

Participant

It worked! Thank you.

E

Eden Elenwoke

Participant

Hello, good evening. It did not work on my PC.

M

marwane5FF7

Participant

very simple you can do it in 30 secs !

https://www.youtube.com/watch?v=Xfdseh8c0Vc&ab

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Bubbly_Unicorn157F

Known Participant

Recent laptops' CPU (both Intel & AMD) has a built-in discrete GPU, which is a very weak GPU. If that is the only GPU your laptop has, then scrubby zoom won't work. Workstation laptops have both discrete and a dedicated GPU. In order to use scrubby zoom, you must disable discrete GPU option in your laptop's bios setup.

Z

ZingleberrieCorrect answer

Participant

I don' know if this will help anyone but i had a similar issue, my scrubby zoom being greyed out and all, looked at a whole bunch of these conversations, tried all the graphics processor advanced settings thing and nothing worked I couldnt find a solution that worked online anywhere, but I fiddled around and figured this out.

If its greyed out and nothing else works it could be your GPU, either its not powerful enough or your dumb computer is using the weaker GPU for your cintiq or whatever screen tablet you're using like mine was, so go to display settings (windows 10 btw) and then under the multiple displays section, under graphics settings, select classic app>browse>find where photoshop.exe is stored> select> select high performance>restart computer, this fixed it for me, hope it helps someone else if they're having the same issue I was!

R

rahuld43588169

Participating Frequently

This is GOLD and should be marked as the right answer!

Trevor.Dennis

Community Expert

@rahuld43588169 wrote:

This is GOLD and should be marked as the right answer!

Threads can have multiple correct answers, so Zingleberrie's post has been added as correct. He or she deserves the accolade for his or her uber cool username!

danielleinga

Participating Frequently

This has been a long recurring problem for me, and the problem has not been sufficiently solved. Some things I have noticed. Sometimes when using lightroom CC classic and photoshop at the same time a lot of ram is used up photoshop turns off some of their features to still function properly. Turn off lightroom restart photoshop scrubby zoom is back. The 'more complicated problem' sometimes, when updates for my Nvidia graphics cards are installed it dramatically changes the screen experience and I have to reset my dull monitors and other settings, and scrubby zoom is unavailable till either adobe updates photoshop or Nvidia updates the graphics cards or I find a solution first. Best thing for me is to get used to not using scrubby.

danielleinga

Participating Frequently

Update... I have ,physically on the back of my computer, put both monitors on one Nvidia graphics card, leaving the other card just for adobe stuff. Scrubby Zoom is back! and Photoshop is running smoother and faster.

ingechu

Participant

I have tried this and it does not work. Any other fixes?

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Genevieve Loyer

Participant

Just tried this and it works! As someone that learned Photoshop with Scrubby Zoom enabled this is a life saver when it happens to turn off every now and then.