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Inspiring
December 21, 2021
Answered

Second BSOD in 3 days when trying to use Neural Filter

  • December 21, 2021
  • 6 replies
  • 866 views

Just experienced my second BSOD which required a restore because of neural filters. All i did was click on a filter, noticed the warning that they were not available, exited the filter, exited PS, shut down windows,  restarted windows and got BSOD'd.  Second time in 3 days.  I am on Windows 10 (up to date) and PS 23.1

This topic has been closed for replies.
Correct answer RJ.Piekos

Try updating you GPU driver, driver date shows 2020-11-22, also you don't have a lot of free space for the scratch disk 34.3GB free, although the lack of space won't cause the issue you're experiencing you will eventually run into scratch disk full errors, especially if you're working on large files

Install the Sudio driver and not the Game Ready, when installing go to the Advanced option and choose Custom install, you'll see and option to Perform Clean Install, also deselect the Geforce Experience

https://www.nvidia.com/Download/driverResults.aspx/184239/en-us


Thanks

I just noticed your suggestions. I will reinstall

6 replies

PECourtejoie
Community Expert
Community Expert
December 22, 2021

@RJ.Piekos could you please post a screenshot of help/GPU compatibility, before you update your display drivers?

pinging

@Mark.Dahm 

Mark.Dahm
Community Manager
Community Manager
January 5, 2022

@RJ.Piekos , @PECourtejoie , this system looks good; I expect the GPU compatibility dialog, which can be viewed under Photoshop > Help > GPU Compatibility to all check out. Would be curious to know if it does NOT check out.

 

We saw some customers noting that a December driver update caused some Photoshop issues; maybe drop back to Studio drivers that pre-date that December drop (sorry, I don't have those details).

RJ.PiekosAuthor
Inspiring
January 8, 2022

I have installed the latest NVidia drivers as per the recommendations above. The system appears to be calm BUT i have not tried any neural filters lately because i cannot afford another BSOD - I have some critical projects that must get completed and i don't really need the filters. I'm going to consider this issue resolved for now. Thanks to all that have contributed. I will try the filters some time in the future and report back.

Legend
December 21, 2021

Do you have an NVIDIA card? Try disabling the in-game overlay on GeForce experience. This seems to be the culprit for some customers - https://community.adobe.com/t5/photoshop-ecosystem-discussions/entire-system-is-freezing-when-i-use-custom-brushes/td-p/12545883#M602402

 

If that isn't the solution, ut may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

RJ.PiekosAuthor
Inspiring
December 22, 2021

Using an Nvidia  Geforce GTX 1070.  I do not have any a Geforce app installed just the Nvidia control panel. I'm not sure if they are different. I do not do any gaming so i didn't bother in looking for a Gforce app. I am only interested in configuring my monitors.

 

Also, I understand that apps do not necessarily cause BSOD's but i have been using PS very heavily since 19-Nov with no issues, It was only when i clicked on Neural filters did i experience this issue.

 

What does the GForce app do?

Ged_Traynor
Community Expert
Community Expert
December 22, 2021

Try updating you GPU driver, driver date shows 2020-11-22, also you don't have a lot of free space for the scratch disk 34.3GB free, although the lack of space won't cause the issue you're experiencing you will eventually run into scratch disk full errors, especially if you're working on large files

Install the Sudio driver and not the Game Ready, when installing go to the Advanced option and choose Custom install, you'll see and option to Perform Clean Install, also deselect the Geforce Experience

https://www.nvidia.com/Download/driverResults.aspx/184239/en-us

davescm
Community Expert
Community Expert
December 21, 2021

In a modern operating system, an application cannot cause a BSOD, it is isolated to prevent that from happening so the application freezes but the OS continues. However a driver called by that application operates at a much lower level and can indeed cause a BSOD. So Ged is right, look at your drivers and, in particular, the GPU driver. Photoshop will use that driver for functions that other applications may not touch.

 

On a BSOD there is usually a message that tells you what failed. What exactly does that messsage say? I recently experienced random BSODs that were due to a failing memory stick, which I confirmed by running MemTest86. Replacing that RAM under warranty cured all the issues.

 

Dave

RJ.PiekosAuthor
Inspiring
December 21, 2021

not experiencing any issues with hardware when not in PS

 

RJ.PiekosAuthor
Inspiring
December 21, 2021

Adobe Photoshop Version: 23.1.0 20211208.r.143 83e47c5 x64
Number of Launches: 69
Operating System: Windows 10 64-bit
Version: 10 10.0.19043.1348
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4008 MHz
Built-in memory: 32594 MB
Free memory: 20595 MB
Memory available to Photoshop: 25051 MB
Memory used by Photoshop: 69 %
SAM SDK Version: 2.0.0-main.950
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.21.1.1
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,480 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1600, right=2560
Display: 2
Display Bounds: top=0, left=-2560, bottom=1440, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=46517912 -comment=Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64

[734 ms]
Start sniffer 2021-12-21 03:14:43
# Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=46517912 -comment=Photoshop Version: Adobe Photoshop 23.1.0 20211208.r.143 83e47c5 x64

{118 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,600), w=2,560, h=1,600)
Dimensions: (2,560 1,600)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-2,560 0) -> (0 1,440), w=2,560, h=1,440)
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Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070
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Power Envelope: UNKNOWN
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# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,088 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_1408eaf9a25ed64f\nvldumdx.dll
Driver date: 2020-11-22 000000.000000-000
Driver age: 13 months
Driver version: 27.21.14.5751
Supports UMA: UNSUPPORTED
D3D-ID: 7041
End platform native
{305 ms}

{305 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,600), w=2,560, h=1,600)
Dimensions: (2,560 1,600)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-2,560 0) -> (0 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce GTX 1070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,088 MB
API version: 2.1 (2.1.2 NVIDIA 457.51)
Device version: 2.1 (2.1.2 NVIDIA 457.51)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_1408eaf9a25ed64f\nvldumdx.dll
Driver date: 2020-11-22 000000.000000-000
Driver age: 13 months
Driver version: 27.21.14.5751
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{499 ms}

{499 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: GeForce GTX 1070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 CUDA)
Device version: 1.2 (OpenCL 1.2 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 193 GB / s
Compute score: 2,477.21
Device name string: GeForce GTX 1070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{661 ms}

Exit code kExitNormal
End sniffer 2021-12-21 03:14:43
[kStatusNormal, kExitNormal]

[735 ms]
Finish RunAllAPIs

[4055 ms]
Start GetSnifferResult

[4055 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040802396243693717
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 237.4G, 34.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

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AdobeOwl.dll Adobe Owl 5.5.0
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AdobePDFSettings.dll Adobe PDFSettings 1.07
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AdobeSVGAGM.dll AdobeSVGAGM 79.0dd9fac 79.0dd9fac
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boost_date_time.dll photoshopdva 14.0.0
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boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
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dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
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dvaui.dll photoshopdva 14.0.0
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dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.6-1-720c425
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filterport.dll FilterPort 1.1 O
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ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
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Unified Extensibility Platform uxp-5.5.6-1-720c425
UPIC 2.3.1


Required plugins:

Accented Edges 23.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.1 - from the file “Filter Gallery.8bf”
Average 23.1 - from the file “Average.8bf”
Bas Relief 23.1 - from the file “Filter Gallery.8bf”
BMP 23.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.1 - from the file “Filter Gallery.8bf”
Charcoal 23.1 - from the file “Filter Gallery.8bf”
Chrome 23.1 - from the file “Filter Gallery.8bf”
Cineon 23.1 - from the file “Cineon.8bi”
Clouds 23.1 - from the file “Clouds.8bf”
Color Halftone 23.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.1 - from the file “Filter Gallery.8bf”
Conté Crayon 23.1 - from the file “Filter Gallery.8bf”
Craquelure 23.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.1 - from the file “Filter Gallery.8bf”
Crystallize 23.1 - from the file “Standard MultiPlugin.8bf”
Cutout 23.1 - from the file “Filter Gallery.8bf”
Dark Strokes 23.1 - from the file “Filter Gallery.8bf”
De-Interlace 23.1 - from the file “Standard MultiPlugin.8bf”
Dicom 23.1 - from the file “Dicom.8bi”
Difference Clouds 23.1 - from the file “Clouds.8bf”
Diffuse Glow 23.1 - from the file “Filter Gallery.8bf”
Displace 23.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.1 - from the file “Filter Gallery.8bf”
Entropy 23.1 - from the file “statistics.8ba”
Export Color Lookup Tables 23.1 - from the file “Export3DLUT.8be”
Extrude 23.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.1 - from the file “FastCore.8bx”
Fibers 23.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.1 - from the file “Filter Gallery.8bf”
Filter Gallery 23.1 - from the file “Filter Gallery.8bf”
Fresco 23.1 - from the file “Filter Gallery.8bf”
Glass 23.1 - from the file “Filter Gallery.8bf”
Glowing Edges 23.1 - from the file “Filter Gallery.8bf”
Grain 23.1 - from the file “Filter Gallery.8bf”
Graphic Pen 23.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.1 - from the file “Standard MultiPlugin.8bf”
IGES 23.1 - from the file “U3D.8bi”
Ink Outlines 23.1 - from the file “Filter Gallery.8bf”
JPEG 2000 23.1 - from the file “JPEG2000.8bi”
Kurtosis 23.1 - from the file “statistics.8ba”
Lens Blur 23.1 - from the file “Lens Blur.8bf”
Lens Correction 23.1 - from the file “Lens Correction.8bf”
Lens Flare 23.1 - from the file “Standard MultiPlugin.8bf”
Liquify 23.1 - from the file “Liquify.8bf”
Matlab Operation 23.1 - from the file “ChannelPort.8bf”
Maximum 23.1 - from the file “statistics.8ba”
Mean 23.1 - from the file “statistics.8ba”
Measurement Core 23.1 - from the file “MeasurementCore.8me”
Median 23.1 - from the file “statistics.8ba”
Mezzotint 23.1 - from the file “Standard MultiPlugin.8bf”
Minimum 23.1 - from the file “statistics.8ba”
MMXCore Routines 23.1 - from the file “MMXCore.8bx”
Mosaic Tiles 23.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.1 - from the file “Filter Gallery.8bf”
Note Paper 23.1 - from the file “Filter Gallery.8bf”
NTSC Colors 23.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.1 - from the file “Filter Gallery.8bf”
ON1 Effects 2022 16.0.1.11481 - from the file “ON1 Effects 2022.8bf”
ON1 Effects 2022 16.0.1.11481 - from the file “ON1 Effects 2022.8bf”
ON1 Effects 2022 Filter 16.0.1.11481 - from the file “ON1 Effects 2022.8bf”
ON1 NoNoise AI 2022 16.0.1.11481 - from the file “ON1 NoNoise AI 2022.8bf”
ON1 NoNoise AI 2022 16.0.1.11481 - from the file “ON1 NoNoise AI 2022.8bf”
ON1 NoNoise AI 2022 Filter 16.0.1.11481 - from the file “ON1 NoNoise AI 2022.8bf”
ON1 Portrait AI 2022 16.0.1.11481 - from the file “ON1 Portrait AI 2022.8bf”
ON1 Portrait AI 2022 16.0.1.11481 - from the file “ON1 Portrait AI 2022.8bf”
ON1 Portrait AI 2022 Filter 16.0.1.11481 - from the file “ON1 Portrait AI 2022.8bf”
ON1 Resize 2022 16.0.1.11481 - from the file “ON1 Resize 2022.8li”
ON1 Resize 2022 Engine Automation 16.0.1.11481 - from the file “ON1 Resize 2022.8li”
ON1 Resize 2022 Engine Filter 16.0.1.11481 - from the file “ON1 Resize 2022.8li”
ON1 Resize 2022 Filter 16.0.1.11481 - from the file “ON1 Resize 2022.8li”
OpenEXR 23.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.1 - from the file “Filter Gallery.8bf”
Palette Knife 23.1 - from the file “Filter Gallery.8bf”
Patchwork 23.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.1 - from the file “Standard MultiPlugin.8bf”
PCX 23.1 - from the file “PCX.8bi”
Photocopy 23.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.1 - from the file “ChannelPort.8bf”
Pinch 23.1 - from the file “Standard MultiPlugin.8bf”
Pixar 23.1 - from the file “Pixar.8bi”
Plaster 23.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.1 - from the file “Filter Gallery.8bf”
Pointillize 23.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.1 - from the file “PBM.8bi”
Poster Edges 23.1 - from the file “Filter Gallery.8bf”
PRC 23.1 - from the file “U3D.8bi”
Radial Blur 23.1 - from the file “Standard MultiPlugin.8bf”
Radiance 23.1 - from the file “Radiance.8bi”
Range 23.1 - from the file “statistics.8ba”
Render Color Lookup Grid 23.1 - from the file “Export3DLUT.8be”
Reticulation 23.1 - from the file “Filter Gallery.8bf”
Ripple 23.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.1 - from the file “Filter Gallery.8bf”
Save for Web 23.1 - from the file “Save for Web.8be”
ScriptingSupport 23.1 - from the file “ScriptingSupport.8li”
Shake Reduction 23.1 - from the file “Shake Reduction.8bf”
Shear 23.1 - from the file “Standard MultiPlugin.8bf”
Skewness 23.1 - from the file “statistics.8ba”
Smart Blur 23.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.1 - from the file “Filter Gallery.8bf”
Solarize 23.1 - from the file “Solarize.8bf”
Spaces 23.1 - from the file “Spaces.8li”
Spatter 23.1 - from the file “Filter Gallery.8bf”
Spherize 23.1 - from the file “Standard MultiPlugin.8bf”
Sponge 23.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.1 - from the file “Filter Gallery.8bf”
Stained Glass 23.1 - from the file “Filter Gallery.8bf”
Stamp 23.1 - from the file “Filter Gallery.8bf”
Standard Deviation 23.1 - from the file “statistics.8ba”
Sumi-e 23.1 - from the file “Filter Gallery.8bf”
Summation 23.1 - from the file “statistics.8ba”
Targa 23.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.1 - from the file “Filter Gallery.8bf”
Tiles 23.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.1 - from the file “Filter Gallery.8bf”
Twirl 23.1 - from the file “Standard MultiPlugin.8bf”
U3D 23.1 - from the file “U3D.8bi”
Underpainting 23.1 - from the file “Filter Gallery.8bf”
Vanishing Point 23.1 - from the file “VanishingPoint.8bf”
Variance 23.1 - from the file “statistics.8ba”
Water Paper 23.1 - from the file “Filter Gallery.8bf”
Watercolor 23.1 - from the file “Filter Gallery.8bf”
Wave 23.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.1 - from the file “WIASupport.8li”
Wind 23.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.1 - from the file “WBMP.8bi”
ZigZag 23.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.2.0.54 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Loaded at: 334 ms - launch time impact: 104 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "Required Folder"
Loaded at: 7382 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 20.7.3.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.5.12.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"
Loaded at: 7382 ms - launch time impact: 0 ms
Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"
Loaded at: 7382 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6562 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.0.0.24 - from the file "Required Folder"
Loaded at: 7402 ms - launch time impact: 118 ms
Neural Filters (Registered) 1.10.5.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

Ged_Traynor
Community Expert
Community Expert
December 21, 2021

Hi

A BSoD is uselessly caused by either buggy drivers and or failing hardware, have you tried checking for hardware driver updates.

Can you post your Photoshop system info from the help menu, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread