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cyberwasp
Inspiring
June 28, 2016
Answered

Select and mask bug

  • June 28, 2016
  • 14 replies
  • 14346 views

Have been trying to figure out how to use the new "select and mask" tool. However it seem like after I use the select tool and go to the refine edge it deselects what has been selected by the marching ants. I've been following other users who have been in contact with adobe staff in order to get it figured out of which the report they have amd and NVidia video cards with updated drivers.  If I place my Gpu in anything but disabled, Photoshop crashes causing me to terminate the program. If I disable the GPU in Photoshop it will not crash but will not allow a clean selection like it's 2015 predecessor. I'm attaching 2 pictures showing Before/after the 2015.5 refine tool. I hope this helps adobe.

Before you ask, this happens on a higher quality photo also.

    This topic has been closed for replies.
    Correct answer cyberwasp

    I also am having similar issues with Select & Mask. AMD video card configuration as well. Hopefully a solution is found soon.

    My system configuration:

    Mac Pro (late 2013)
    3 GHz 8-Core Intel Xeon E5
    64GB RAM
    AMD FirePro D700 6144 MB


    The old refine edge still exist. it can be reached by opening the select menu, then click select and mask while holding down the shift key.

    14 replies

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    different_Zest157F
    New Participant
    May 21, 2020

     Thanks for pointing out that Refine Edge is still available. With CC2020 on my iMac, I use command-shift-click on select/select and mask to get the old refine edge tool. Oddly my 10 year old PC  with Windows 10 will do Select and Mask, but slowly.  The 2015 iMac with Catalina is quicker, but there is no preview even with the high quality preview off. Liquify has the same problem.

    A
    aegeiger
    Known Participant
    October 2, 2016

    I'm frustrated with the new S&M tool as well in regards to the refine edge tool. I'm trying to select hair on forearms and head and it's either selecting parts the arm itself or creating an edge along the arm line. It's selecting/deselecting chunks or leaving parts of the background. I've tried changing brush size, hardness, spacing to make it work better, but spending hours to do this task.

      J
      Jori Curry
      New Participant
      October 10, 2016

      Hi everyone, I am as perplexed as you. I own a training center in Chicago, and am an ACE and ACI. I am attaching images showcasing the current train wreck.

        Terri Stevens
        Terri Stevens
        Brainiac
        October 11, 2016

        That's a very tricky image to mask at the best of times Jori, narrow depth of field, green light going through the guys hair, burnt out highlights on the right effectively removing an edge to mask-even his ears have disappeared. You're a real hard taskmaster if you expect your students to do a good job on that But I cannot deny in the real world a lot of people want to replace the background on exactly that type of image. Select and Mask does have problems if a subject is  not in focus from front to back, but I think in your example you are being unrealistic as the guy image can only have been photographed outside and the background you are matting against can only have been made in a studio and that will always look out of sync. You're also using an AMD based graphics card and there are now many acknowledged problems with that chip and Select and Mask. The good news is an update isn't too far away for Photoshop, but AMD and Apple will also need to get their act together and improve drivers.

        Having said all that, if you look below you'll see I didn't get exactly stunning results using an Nvidia card either . Horses for courses as they say-there are of other techniques available for creating complex masks, S&M is just one of them.

        KsenialLugovsky
        KsenialLugovsky
        Participating Frequently
        September 18, 2016

        I was incredibly disappointed with this innovation.

        Works only on white and gray background, there is a colorful somthing -  you don`t know what happens.

        CAN NOT SEE! what are you doing.

        return everything in place, do me a favor.

        you broke one of the working tools.

        C
        cyberwaspAuthor
        Inspiring
        September 18, 2016

        You're best bet would be to post on this site, Photoshop Family Customer Community ​. Adobe techs monitor it and usually reply. Here it is just user to user, although some of the users here should work for adobe.

        T
        taram69562761
        New Participant
        August 17, 2016

        This is doing my head in. I have to recolour bras for part my job and the old tool was awesome for the lacy parts around the edge. I would make a path then use refine edge to go over the lace  but now when i try to do that, the refine edge brush corrupts the rest of the selection. This new 'improved' tool is taking me so much longer than it used to.

        Heres my issue:

        Original mask selection with path:

        This is what i get when i use the refine brush on the closure which has small loose threads.

        Here is a close up of what is has done to my otherwise fine path edge:

        Fixing these issues is taking me triple the time to do what i used to with the old tool. Im so frustrated with this and i just want the old tool without having to uninstall and re-install an old version of photoshop.

        ADOBE PLEASE FIX THIS or at the very least bring back the old refine mask so we can use it until this is an actual working tool.

          A
          Antonio Starace
          Participating Frequently
          August 8, 2016

          Refine edge used to be a nice tool that worked just fine. Now the "new" select and mask simply does not.

          After the shameful bug with liquify that everyone found in 1 minute of using Ps BUT Adobe, now we have to fight against select and mask. And it's not just a 16bit related bug, IT simply and plainly DOES NOT WORK. Period.

          Yes, it's faster than before, but it does not work

            C
            Contributor943
            Known Participant
            August 6, 2016

            Same problem. I am forced to use the older version of Photoshop because of that. This is a serious issue.

            Crystal Visionary
            Crystal Visionary
            Known Participant
            July 23, 2016

            After spending a lot of time with Adobe support, We learned that there is a bug in Select and Mask in Photoshop 2015.5.  It is especially bad in the black and white view.  However, the bug appears to only affect you if you are working in 16 bit or 32 bit mode.  I normally work in 16 bit mode.  So, there are two solutions that I have found.  One is to do your selecting and masking in 8 bit mode.  The other is to do your selecting using channels as shown in this video I found on Youtube. 

            Advance Hair Selection Tutorial - Masking Hair In Photoshop - YouTube

            So, Adobe should now know about the problem and hopefully do something to fix it.

              C
              cyberwaspAuthor
              Inspiring
              August 6, 2016

              It happens in 8 bit also at least for me it does. went back to previous version.

                Rommen___Bravenboer
                Rommen___Bravenboer
                Participating Frequently
                July 11, 2016

                Same problem here!! In my workflow I use the Quick selection tool and Refine Edge a lot. I was exited to see that Adobe apparently improved the tool.. unfortunately not. And in CC 2015.5 the Quick Selection tool don't work like it used to in the previous version. Today I installed the previous version on my Mac.. I hope Adobe fix this problem soon!

                  M
                  Madsteriet
                  New Participant
                  July 9, 2016

                  In previous versions of Photoshop Refine Edge worked fine with the removal of the background color on the edges of hair. And now Select and mask do this (screenshot). Color artifacts, and edge of hair looks like sh...t, sorry. It remove hair texture and fills random colors. On the one hand the algorithm was simplified - is good, and on the other - now I have a lot of problems with the refine edge of the hair, I need to change their color with a brush.

                    Oliver Bennett
                    Oliver Bennett
                    New Participant
                    July 5, 2016

                    I have the same problem. As you can see by the image attached, once I started working on section 'A' section 'B' became distorted the edge became pixelated even though I was working nowhere near there. Refine edge was a lot better never used to this problem. Hope Adobe sort this out soon!

                      Terri Stevens
                      Terri Stevens
                      Brainiac
                      July 5, 2016

                      could you post the full image before refining so we can see if this is reproducible across platforms and GPUs

                        photostephen
                        photostephen
                        Participating Frequently
                        July 5, 2016

                        Here is a photo where I am unable to select the goat out of the background. 

                        Dropbox - DSC_8218.dng

                        I have tried several times, and the selection just goes crazy.  The Quick Select brush works, it is the Refine Edge brush which randomly selects pixels.

                        Please try selecting just the goat.

                        FYI -- I have a laptop, a Toshiba Satellite model 55-B

                        I have tried turning off the GPU (perferences --> Performance)  which does not help.

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