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New Participant
October 14, 2014
Answered

Selected font failed during last operation

  • October 14, 2014
  • 27 replies
  • 158472 views

When i'm trying to use the text tool I get the 'Selected font failed during last operation' message.

How can i fix this?

Correct answer vladb

I had the same error and searched for all the solutions, but nothing.

The font test script gave me same error message

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

And of course, there were no tmpxxx files in any photoshop folder in my computer.

After long searches and trying solutions, I opened the file on another computer running photoshop, identified all the fonts used in the PSD and delete the fonts from windows font folder ( I had to rename the fonts because every time I tried it keept saying that the font is being in use - to rename, you have to rightclick > properties > and change the name in the input field ).

Still same error, even if I didn't have the fonts.

After that, I tried this, and thanks God I found how to clear photoshop's font cache:

  1. Exit Photoshop and the Creative Cloud desktop app (if installed).
  2. Navigate to the appropriate folder
    • Photoshop CS6 and earlier
      Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
      Windows 7: \Users\[user name]\AppData\Local\Adobe
    • Photoshop CC and CC 2014
      Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
  3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.

TADA, it's working now.

Hope it helps

27 replies

New Participant
February 19, 2017

Thanks! This fixed my problem.

New Participant
February 15, 2017

Somewhere along the line of doing the following I managed to fix the issue:

Reset Windows font defaults (hit start button and then type 'change font settings'), click Restore default font settings.

That didn't appear to work so I then un-installed Photoshop and re-installed it.

When that didn't seem to work I decided on a restart which then cured it for me.

Good luck!

New Participant
September 13, 2017

Thank you so much for your help -- it worked!

thomasg69825496
New Participant
January 22, 2017

FOR WINDOWS:

 

TO FIX THIS ISSUE GO TO

C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\typesupport

DELETE THE (FntNames DATABASE FILE)

THIS WILL ALLOW YOU TO START TYPING AGAIN 🙂

THIS IS FOR THE 2017 VERSION

New Participant
February 12, 2017

I followed your instructions and problem is still not fixed. Please help ! 

gener7
Community Expert
February 13, 2017

Inside the Required folder is the Typesupport folder where the Fntnames.db file is.

New Participant
November 10, 2016

Thanks a lot!

New Participant
April 7, 2016

Excellent !.. Worked for me .. Thanks

New Participant
April 1, 2016

What do you do though, if this font is used in 100's or 1000's of projects?
Also... I'm getting this error on many fonts.

JJMack
Community Expert
October 14, 2014

Supply pertinent information for quicker answers

The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

So far we know you were using some text tool most like one of Photoshop tool ini some version of Photoshop.  What font, what tools and text options were you using. What Platform. Did yu run the font test in Photoshop Help menu if there is one in your version of Photoshop. There is also a font test script  that you can download from Adobe

JJMack
SuperbDev
New Participant
November 4, 2014

Windows 7 Pro 6.1.7601 SP 1 build 7601

Photoshop CC 2014.2.1

This is a clean install of photoshop. No plug-ins have been added, no fonts have been activated/added to system and no preferences have been changed from defaults.

When I open a .psd created on OSX I first get the "Some text layers might need to be updated before they can be used for vector based output. Do you want to update these layers now? [No] [Update]" warning. Clicking 'Update' crashes the file and shows the "Selected font failed during last operation. If problem persists, please disable the font." error.

If I re-open the file and this time click 'No' EVERY SINGLE CLICK ON ANYTHING produces the "Selected font failed during last operation. If problem persists, please disable the font." error.

Selecting a Layer then gives the, "There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try reinstalling Photoshop." error.

Reinstalling does nothing to fix the issue and again, this is a clean install.

I've worked with Photoshop for over 20 years and have never seen anything like this. Normally when there's any kind of font mismatch between two systems no matter if its windows to windows or mac to windows, the font simply defaults to the system default once you attempt to edit it. Adobe has broken a once killer app.

Now, as far as the Font Test... script, if I leave "Clear Font Cache" checked and click Start, I get the error,

"Failed to get the path for font cache files:

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

Please delete the files manually to clear font cache.

Even with show hidden files turned on there is no folder or file by that name.

If I uncheck "Clear Font Cache" then says every single one of my fonts is damaged. My system fonts folder only includes those installed by windows and its apps.

Please please fix this!

SuperbDev
New Participant
November 5, 2014

Still not fixed but shutting off Generator in the preferences (which I have no idea why would be enabled by default) at least allowed me to choose not to update layers and work with the document.