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Shot cuts don't work correctly

New Here ,
Dec 15, 2021 Dec 15, 2021

Using iMac 24 inch M, Monterey:

Short cuts (Command +J, Command+0, Command + W) don' work correctly. Sometimes it works, but most of the time not. I cannot trace when it happens and when not. It is confusing.

When I open a file in PS, normally I could type the short cuts. Now it is blocked. Only when I make the layer window active it works.

 

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Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

Do you have any 3rd party panels like Coolorus?

 

If you go to Preferences > Plug-Ins... and uncheck "Load Extension Panels" and restart, does it work correctly?

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New Here ,
Dec 15, 2021 Dec 15, 2021

Hi Jeffrey,

 

Three days ago I bought Nik Collection 4 Plug-in. I send you the preferences in PS. I cannot find "Load Extension Panels". What can I change?Schermafbeelding 2021-12-15 om 15.50.45.pngSchermafbeelding 2021-12-15 om 15.51.03.png

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Community Expert ,
Dec 15, 2021 Dec 15, 2021

Gooie dag! U moet Photoshop in Rosetta mode openen voor CEP panels.

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New Here ,
Dec 15, 2021 Dec 15, 2021

Dank je wel. Ik start nu PS met Rosetta maar heb nog steeds hetzelfde probleem.

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New Here ,
Dec 15, 2021 Dec 15, 2021

I start PS with Rosetta. The Preferences > Plug-ins "Load Extension Panels" is unchecked but I still have the problem:

 

Open Bridge, double click on a picture (PS opens) -> short cuts work.

Command + W (close picture but not PS), Command + tab (switch to Bridge), double click on a picture (picture opens in PS) -> short cuts don't work.

It seems that PS is not active (has no focus).

Perhaps Nik Collection 4 is causing this problem.

 

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Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

You can hold down the shift key when you launch Photoshop to disable NIK.

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Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

Does the problem only happen when you launch in Rosetta? or also when you launch natively?

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New Here ,
Dec 16, 2021 Dec 16, 2021

Both

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New Here ,
Dec 16, 2021 Dec 16, 2021

Where do you start Photoshop? Because NIK opens also when I hold the shift key.

About NIK:

Before I bought the NIK Collection I first tried a few days the trial version. The short cuts in Photoshop worked fine. After the NIK Collection a new version of Photoshop (23.1) is installed on my iMac (this week). Now I have this problem.

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New Here ,
Dec 16, 2021 Dec 16, 2021

New info: Same problem after activating a Nik Collection app in Photoshop and go to Photoshop via Indesign:

Only Bridge is open:

Bridge, double click on picture -> picture opens in Photoshop (Photoshop starts) -> Command + J works.

Click Color Efex Pro 4 + OK -> new layer in Photoshop is visable, Command + J (duplicate layer) -> doesn't work.

 

Same problem with 'go to original' from Indesign and Photoshop is open:

Indesign, Right click on picture, Edit original (Origineel bewerken) -> Picture opens in PS (which is still open) -> Command + J does not work.

 

It seems Photoshop is not active anymore:

- after using a Nik-collection app (which makes a new layer in PS)

- after switching to Bridge with Command + Tab, and come back in Photoshop again (PS is still open) by opening a picture via Bridge

- after switching to Indesign (via Command + Tab) and go to the picture via "edit original" (PS is still open).

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New Here ,
Dec 21, 2021 Dec 21, 2021

The problem occurs when the Nik Selective Tool is opened in Photoshop: Photoshop - File - Automate - Nik Selection Tool 2.

When I deselect the floating palette of Nik Collection (In palette: Nik Preferences: 'Open Nik Selective Tool automatically on launch') and start the Nik Collection via Photoshop - Menu - Filter - Nik Collection, it works fine.

 

Working with the floating palette Nik Collection is not possible now.

 

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

Hello, can you check where the NIK plugins are installed? are they listed in third party in Help/System info... ?

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New Here ,
Dec 23, 2021 Dec 23, 2021
LATEST

My problem is not solved yet.

The NIK plugin is not listed in the Help/systeminfo.

The NIK plugins are in a folder on my computer. iMac > Apps > Nik Collection.

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