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Answered

Smart object scale bug in Photoshop

Forum|Forum|5 years ago
April 1, 2020
6 replies
4710 views

I've been experiencing this bug in all version of CS so far. It hasn't been fixed by any update. When placing an .ai vector smart object in Photoshop the object gets automatically distorted. Instead of placing at 100% on both horizontal and vertical axes it gets randomly distorted. This is a serious issue when using logos or other branding artwork where it's critical for it to be in proportion. I've also noticed that if I delete an element from the .ai file the smart object distorts even more severely once it updates, even though the artboard is unchanged and the outermost edges of vector art are also identical. Does anyone have a fix for this?

Correct answer JJMack

See it the same distortion happens if you open the AI files with Photoshop. Though Photoshop does not support editing AI file Photoshop can import AI file as a raster Pixel Layer. I believe that is what Place does creating AI vector smart objects. It imports the AI file a as a correctly sized pixel layer. That transforming a vector smart object just re-imports the file sized differently. If the file is imported with the same distortion as your smart object its at problem in Photoshop Import code. If it opens without distortion with the default import settings the problem may be you have missed with the original Place transform and it the Smart object layers associated transform that is distorting you Logo when you do a constrain transform. Its being constrain to the distortion added during the original place. Post a sample AI file you have a problem with. Photoshop does not support AI vectors in Photoshop.... All Smar object layer have a layer transform for the smart object this associated transforn can disrort the object.

M

mohammed_0798

Participant

sorry, can anyone help me?

I can't find 3D in the photoshop

c.pfaffenbichler

Community Expert

3D has been Deprecated years ago.

Are you watching obsolete tutorials?

M

Mone

Participant

We still have this bug and it really annoying. Does anyone have a fix yet? Or is Adobe working on it?

c.pfaffenbichler

Community Expert

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?

M

Mone

Participant

I now reconstructed it with random assets and I hope it explains the problem. Can't really grasp when it is occuring. It's not always happening, but it doesn't matter if I drag and drop an .ai or a .png etc.

So, when you drag and drop the file in the psd it is slightly distorted. When manually clicking on the "link" button, it snaps back to being proportional. But if I leave it as it is and press Enter and THEN press cmd+t again, it shows as 100%x100% … that way you never know if it's right or wrong. This didn't occur in the past. I think it appeared a few updates ago.

Don't know if this helps, but the first pic is the initial distorted file and the second is the one, when you press cmd+t again.

I

idle days

Participant

I have the same problem. My temporary (dumb) solution is after I placed and scaled the smart object, I locked the layer immediately, if any case I need to unlock the layer, I double/triple check the proportion before I output or flatten or re-lock.

Hope Adobe can fix this issue soon.

PECourtejoie

Community Expert

Hi,there is a smart object scaling bug addressed in 21.2.1: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

please report if it is fixedm, if not, please search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.

PECourtejoie

Community Expert

Hello, could you post screenshots showing the issue? Is it the case for all documents?

Is it a document with square pixels?

Is it the case if the Smart Objects are not scaled?

anamariasetti.artAuthor

Participant

Unfortunately, I'm bound by non-disclosure agreements with my clients so I can't post anything. I can tell you that we regularly use placed vector smart objects in Photoshop to compose files for both print and web use. Yes, all documents are square pixels and it happens 9 out of 10 times with all documents. The distortion happens as soon as the object is placed, when it technically should be 100% x 100% (H x V). I've also had objects become distorted again, even after I set them to be proportional and locked the proportions. My coworkers use various versions of Photoshop CS, while I have the latest, and we all experience the same thing. Most of the time the distortions are very small, but occasionally I see something grossly distorted. You can imagine that for clients that require pixel-perfect documents this would be a big problem.

JJMack

Correct answer

Community Expert

See it the same distortion happens if you open the AI files with Photoshop. Though Photoshop does not support editing AI file Photoshop can import AI file as a raster Pixel Layer. I believe that is what Place does creating AI vector smart objects. It imports the AI file a as a correctly sized pixel layer. That transforming a vector smart object just re-imports the file sized differently. If the file is imported with the same distortion as your smart object its at problem in Photoshop Import code. If it opens without distortion with the default import settings the problem may be you have missed with the original Place transform and it the Smart object layers associated transform that is distorting you Logo when you do a constrain transform. Its being constrain to the distortion added during the original place. Post a sample AI file you have a problem with. Photoshop does not support AI vectors in Photoshop.... All Smar object layer have a layer transform for the smart object this associated transforn can disrort the object.

JJMack

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