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8

Some PS tools keep reading Wacom pen after lifting from tablet

Explorer ,
Jun 19, 2023 Jun 19, 2023

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I'm seeing annoying behaviour using my Wacom tablet with Photoshop 24.5 (and I think since the last major update) on Windows 10 22H2, with an nVidia GTX-1060 6GB graphics card.

 

I'm using a Wacom Intuos Pro PTH-660 tablet with grip pen KP504E. Wacom drivers and firmware are at latest versions.

 

When I use the Hand tool to drag the image, then about 3 in 4 attempts leave Photoshop still reading the pen position and dragging, even if I lift the pen from the tablet.

 

I also see this effect with the Draw Rectangular Selection and similar tools - the selection keeps changing after I've lifted the pen.

 

I don't see the issue if I use the Brush tool or the Patch tool, or draw a freehand selection, or any similar tools. It doesn't occur if, for example, I move a drag handle in the Curves adjustment layer properties or drag a scrubby control label or move a slider in ACR.

 

I don't see any issues with any other application, and the Wacom tablet diagnostics show that the pen contact signal is clearing correctly when I lift the pen and the pen pressure feature is working correctly. I've pulled out the pen tip, done a clean, and put in a new one. It does not seem to be tablet or pen issue.

 

Wacom settings for Photoshop have "Use Windows Ink" turned off.
I have tried with Flick Panning on and off.

 

My PSUserConfig.txt file has this:

 

# Use WinTab
UseSystemStylus 0

 

Any thoughts?

 

Alan

 

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Adobe
Explorer ,
Jun 20, 2023 Jun 20, 2023

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I've just picked up the 24.6 Photoshop update, and the problem is still there

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Participant ,
Jul 21, 2023 Jul 21, 2023

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I had this when upgrading to 24.6 and have had to roll back to 24.5

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Community Beginner ,
Jun 27, 2023 Jun 27, 2023

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I have exactly the same problem, and I rolled back to version 24.0, as advised by users in the same topics. This is a very terrible bug for work. Adobe, you should fix this as soon as possible!

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Adobe Employee ,
Jun 28, 2023 Jun 28, 2023

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Hi @alanp6536080 

 

Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Explorer ,
Jun 29, 2023 Jun 29, 2023

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Hi @CoryShubert 

 

Well, this just got interesting. I was setting up to test this for you, and first checked that I had a configuration that did show the issue.

 

And now, having changed nothing on the system at all, I do not see any problem. It's gone, and lots of dragging with the hand tool and drawing rectangular selections makes it show. I'm using the same procedure as before, opening a PSD file from the Recents list.

 

Previously I would see the hand-grabbing behaviour within 3 uses of the hand tool at most.

 

So this is PS 24.6 as before, no PSUserConfig.txt file, Wacom drivers set to use Windows Ink and to not use Windows Ink. Setting Flick Panning and Overscroll on or off makes no difference.

 

I've restarted PS several times, plugged and unplugged the tablet, and I just cannot provoke the problem behaviour. I've never seen it with a mouse and still don't.

 

I will keep trying to provoke it and I'll come back here if I can. I'll keep watching @Jqqerry  's long thread as well.

 

For reference my system info is below

 

Alan

 

Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e x64
Number of Launches: 492
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2965
System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 10
Logical processor count: 20
Processor speed: 3504 MHz
Built-in memory: 65206 MB
Free memory: 41819 MB
Memory available to Photoshop: 51141 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1060 6GB
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,052 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=349, left=2560, bottom=1429, right=4480
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=1880379 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

[452 ms]
Start sniffer 2023-06-29 13:12:27
# Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=1880379 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

{47 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 349) -> (4,480, 1,429)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1060 6GB
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 6,052 MB
VRAM: 6,052 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,186 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-07-21 000000.000000-000
Driver age: 11 months
Driver version: 31.0.15.1694
Supports UMA: UNSUPPORTED
D3D-ID: 7043
End platform native
{181 ms}

{181 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 349) -> (4,480, 1,429)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 6,345 MB
VRAM: 6,345 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,186 MB
API version: 2.1 (2.1.2 NVIDIA 516.94)
Device version: 2.1 (2.1.2 NVIDIA 516.94)
Vendor name: NVIDIA
Driver date: 2022-07-21 000000.000000-000
Driver age: 11 months
Driver version: 31.0.15.1694
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{243 ms}

{243 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1060 6GB
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,442 MB
VRAM: 6,442 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 145 GB / s
Compute score: 1,581.8
Device name string: NVIDIA GeForce GTX 1060 6GB
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{380 ms}

Exit code kExitNormal
End sniffer 2023-06-29 13:12:27
[kStatusNormal, kExitNormal]

[452 ms]
Finish RunAllAPIs

[2202 ms]
Start GetSnifferResult

[2202 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040311977249649044
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Alan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Z:\, 885.6G, 409.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.8567dec 79.8567dec
AdobeXMP.dll Adobe XMP Core 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPFiles.dll Adobe XMP Files 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPScript.dll Adobe XMP Script 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AGM.dll AGM 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/04/04-19:10:45 79.8b163e2 79.8b163e2
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
BIBUtils.dll BIBUtils 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
CRClient.dll Adobe Crash Reporter Client DLL 12.1.0.202305231609_434b669
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/03/10-17:55:06 79.6dcde51 79.6dcde51
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/03/30-19:06:20 79.fb3b9df 79.fb3b9df
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.6
PSViews.dll Adobe Photoshop 2023 24.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e41acba 79.e41acba
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0


Required plugins:

Accented Edges 24.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.6 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 5.0.4.1 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 24.6 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
Average 24.6 - from the file “Average.8bf”
BackgroundFilter 5.0.4.1 - from the file “Background.8bf”
Bas Relief 24.6 - from the file “Filter Gallery.8bf”
BMP 24.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.6 - from the file “Filter Gallery.8bf”
Charcoal 24.6 - from the file “Filter Gallery.8bf”
Chrome 24.6 - from the file “Filter Gallery.8bf”
Cineon 24.6 - from the file “Cineon.8bi”
Clouds 24.6 - from the file “Clouds.8bf”
Color Efex Pro 4 5.0.4.1 - from the file “Color Efex Pro 4.8bf”
Color Halftone 24.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.6 - from the file “Filter Gallery.8bf”
Conté Crayon 24.6 - from the file “Filter Gallery.8bf”
Craquelure 24.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.6 - from the file “Filter Gallery.8bf”
Crystallize 24.6 - from the file “Standard MultiPlugin.8bf”
Cutout 24.6 - from the file “Filter Gallery.8bf”
Dark Strokes 24.6 - from the file “Filter Gallery.8bf”
De-Interlace 24.6 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.4.1 - from the file “Dfine2.8bf”
Dicom 24.6 - from the file “Dicom.8bi”
Difference Clouds 24.6 - from the file “Clouds.8bf”
Diffuse Glow 24.6 - from the file “Filter Gallery.8bf”
Displace 24.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.6 - from the file “Filter Gallery.8bf”
Entropy 24.6 - from the file “statistics.8ba”
Export Color Lookup Tables 24.6 - from the file “Export3DLUT.8be”
Extrude 24.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.6 - from the file “FastCore.8bx”
Fibers 24.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.6 - from the file “Filter Gallery.8bf”
Filter Gallery 24.6 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.4.1 - from the file “FineStructures.8bf”
Fresco 24.6 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
Glass 24.6 - from the file “Filter Gallery.8bf”
Glowing Edges 24.6 - from the file “Filter Gallery.8bf”
Grain 24.6 - from the file “Filter Gallery.8bf”
Graphic Pen 24.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.6 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 24.6 - from the file “HDRMergeUI.8bf”
HotPixelsFilter 5.0.4.1 - from the file “HotPixels.8bf”
HSB/HSL 24.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.6 - from the file “Filter Gallery.8bf”
JPEG 2000 24.6 - from the file “JPEG2000.8bi”
Kurtosis 24.6 - from the file “statistics.8ba”
Lens Blur 24.6 - from the file “Lens Blur.8bf”
Lens Correction 24.6 - from the file “Lens Correction.8bf”
Lens Flare 24.6 - from the file “Standard MultiPlugin.8bf”
Liquify 24.6 - from the file “Liquify.8bf”
Matlab Operation 24.6 - from the file “ChannelPort.8bf”
Maximum 24.6 - from the file “statistics.8ba”
Mean 24.6 - from the file “statistics.8ba”
Measurement Core 24.6 - from the file “MeasurementCore.8me”
Median 24.6 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 24.6 - from the file “Standard MultiPlugin.8bf”
Minimum 24.6 - from the file “statistics.8ba”
MMXCore Routines 24.6 - from the file “MMXCore.8bx”
Mosaic Tiles 24.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.6 - from the file “MultiProcessor Support.8bx”
Neon 5.1.671.20099 - from the file “Neon_64.8bf”
Neon Glow 24.6 - from the file “Filter Gallery.8bf”
Nik Selective Tool 2 5.0.4 - from the file “SelectivePalette.8li”
Note Paper 24.6 - from the file “Filter Gallery.8bf”
NTSC Colors 24.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.6 - from the file “Filter Gallery.8bf”
ON1 Effects 10 10.5.2 - from the file “PerfectEffects.8li”
ON1 Effects 10 10.5.2 - from the file “PerfectEffects.8li”
ON1 Effects 10 Filter 10.5.2 - from the file “PerfectEffects.8li”
ON1 Enhance 10 10.5.2 - from the file “PerfectEnhanceProxy.8li”
ON1 Enhance 10 10.5.2 - from the file “PerfectEnhanceProxy.8li”
ON1 Enhance 10 Filter 10.5.2 - from the file “PerfectEnhanceProxy.8li”
ON1 Portrait 10 10.5.2 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 10 10.5.2 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 10 Filter 10.5.2 - from the file “PerfectPortraitProxy.8li”
ON1 Resize 10 10.5.2 - from the file “PerfectResizeProxy.8li”
ON1 Resize 10 Engine Automation 10.5.2 - from the file “PerfectResizeProxy.8li”
ON1 Resize 10 Engine Filter 10.5.2 - from the file “PerfectResizeProxy.8li”
ON1 Resize 10 Filter 10.5.2 - from the file “PerfectResizeProxy.8li”
OpenEXR 24.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.6 - from the file “Filter Gallery.8bf”
Palette Knife 24.6 - from the file “Filter Gallery.8bf”
Patchwork 24.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.6 - from the file “Standard MultiPlugin.8bf”
PCX 24.6 - from the file “PCX.8bi”
Perspective Efex 5.0.4.1 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.4.1 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 24.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.6 - from the file “ChannelPort.8bf”
Pinch 24.6 - from the file “Standard MultiPlugin.8bf”
Pixar 24.6 - from the file “Pixar.8bi”
Plaster 24.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.6 - from the file “Filter Gallery.8bf”
Pointillize 24.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.6 - from the file “PBM.8bi”
Poster Edges 24.6 - from the file “Filter Gallery.8bf”
Radial Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Radiance 24.6 - from the file “Radiance.8bi”
Range 24.6 - from the file “statistics.8ba”
Render Color Lookup Grid 24.6 - from the file “Export3DLUT.8be”
Reticulation 24.6 - from the file “Filter Gallery.8bf”
Ripple 24.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.6 - from the file “Filter Gallery.8bf”
Save for Web 24.6 - from the file “Save for Web.8be”
ScriptingSupport 24.6 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.4.1 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.4.1 - from the file “SHP3OS.8bf”
Shear 24.6 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 24.6 - from the file “statistics.8ba”
SkinFilter 5.0.4.1 - from the file “Skin.8bf”
SkyFilter 5.0.4.1 - from the file “Sky.8bf”
Smart Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.6 - from the file “Filter Gallery.8bf”
Solarize 24.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.6 - from the file “Filter Gallery.8bf”
Spherize 24.6 - from the file “Standard MultiPlugin.8bf”
Sponge 24.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.6 - from the file “Filter Gallery.8bf”
Stained Glass 24.6 - from the file “Filter Gallery.8bf”
Stamp 24.6 - from the file “Filter Gallery.8bf”
Standard Deviation 24.6 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.4.1 - from the file “StrongNoise.8bf”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.6 - from the file “Filter Gallery.8bf”
Summation 24.6 - from the file “statistics.8ba”
Targa 24.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.6 - from the file “Filter Gallery.8bf”
Tiles 24.6 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 24.6 - from the file “Filter Gallery.8bf”
Twirl 24.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.6 - from the file “Filter Gallery.8bf”
Vanishing Point 24.6 - from the file “VanishingPoint.8bf”
Variance 24.6 - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 24.6 - from the file “Filter Gallery.8bf”
Watercolor 24.6 - from the file “Filter Gallery.8bf”
Wave 24.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.6 - from the file “WIASupport.8li”
Wind 24.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.6 - from the file “WBMP.8bi”
ZigZag 24.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\TopazPhotoAI.8bf”

Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 159 ms - launch time impact: 40 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 6548 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 163 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 166 ms - launch time impact: 0 ms
TK8 Multi-Mask (Prepared) 1.1.3.0 - from the file "Plugin Market Place"
TK8 Combo (Prepared) 1.1.3.0 - from the file "Plugin Market Place"
TK8 Cx (Loaded) 1.1.3.0 - from the file "Plugin Market Place"
Loaded at: 5904 ms - launch time impact: 2 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 5638 ms - launch time impact: 3 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 6550 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.27.5.0 - from the file "Required Folder"
Loaded at: 6552 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 6554 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.0.3.0 - from the file "Required Folder"
Loaded at: 6556 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5787 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5790 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder"
Loaded at: 6559 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 3 ms - entries: 43

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
ON1 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

 

 

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Enthusiast ,
Jun 29, 2023 Jun 29, 2023

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@alanp6536080 Thank you for your interest in my thread and for reporting your experience.
I was able to reproduce it with a mouse, and concluded that this was not our problem, as I reported to Cory last in my thread.
There seems to be a problem with the preferences files themselves in Photoshop 24.5 and 24.6. Of course, Windows Ink, resetting the configuration can help solve this problem a little, but it's not exactly something you can control because it includes from the installation files that are officially released from Adobe.

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Explorer ,
Jul 03, 2023 Jul 03, 2023

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Hi @CoryShubert 

 

Just a note that I am still trying to provoke the problem on my system, and it just won't appear. It's gone from 100% there to 100% absent without me doing anything, which is frustrating....

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New Here ,
Sep 27, 2023 Sep 27, 2023

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My feeling that I get it when I have lots of memory consumed by many images.

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Adobe Employee ,
Jan 02, 2024 Jan 02, 2024

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I spent time on the break setting up my Windows systen to reproduce this problem and I have... I am actively pursuing the issue with engineering. 

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Community Beginner ,
Feb 06, 2024 Feb 06, 2024

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This bug is highly disruptive to our Cintiq lab. Super frustrating for students. A fix asap would be welcome.

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Participant ,
Feb 22, 2024 Feb 22, 2024

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LATEST

I see this bug is back again in the latest 25.5 update. 25.4 is OK. Using a wacom tablet. Anyone have a fix for this? Rolliong back for now...

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