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New Participant
September 29, 2020
Question

SVG file issues

  • September 29, 2020
  • 2 replies
  • 11442 views

I make SVG files on Photoshop CC to be used in other programs like Cricut. As of recently, the SVG files are not loading to the other programs. The SVG files will open fine online, in Photoshop, in Krita, or even Inkscape, but when they are imported to a cut and print program, the files just won't load. How do I fix that issue?

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2 replies

New Participant
February 15, 2021

I'm having the same issues when I try to export the SVG from Illustrator.  I've tried several different things but nothing appears to be working.  I am creating text to add to Cricut Design Space and possibly sell to others for use in cutting software programs.  I am using only black letters with transparent background.   I've tried using different layers, merging layers, grouping, no grouping, rasterizing, etc.  I just cannot get it to work.  If anyone has any ideas, I'd love to hear them!  I'm at a loss.  😞   I really wanted to add this to my business model but I can't sell files that won't work.  I attached a snap shot of what the error is within the Cricut Design Space software.  I am using a new Macbook air (Late 2020) with Adobe Creative Cloud Illustrator. 

Nancy OShea
Community Expert
Community Expert
February 15, 2021

Adobe has nothing to do with Cricut.  You need to contact the manufacturer of your particular die cut machine. 

  • Ask which SVG output settings they recommend for your make & model machine. 
  • Failing that, ask them which image software is compatible with their products.

 

Goobye & good luck!

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
September 29, 2020

You haven't given us much to go on.  SVG is merely an XML file.  If SVG files are neither zipped nor damaged, it should work. See if anything in this article helps you.  See the special note for Cricut Design Space users (half way down the page).

https://kellylollardesigns.com/blogs/news/tutorial-corrupt-files

 

 

Nancy O'Shea— Product User & Community Expert
New Participant
September 30, 2020

The errors that come up with Cricut is 'The uploaded SVG contained the following items that are not supported: Non embedded image elements' or it loads blank. Other programs load the file as blank, or they just can't open it.

New Participant
October 10, 2020

Im having the same problem trying to import into Sure Cut A Lot 5.  I get an error " Failed to load the image.  Image is either not suppported or invalid"