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February 27, 2021
Question

the procedure entry point fatbinaryctl createhandle could not be located

  • February 27, 2021
  • 2 replies
  • 733 views

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2 replies

JJMack
Adobe Expert
February 28, 2021

I think your machine may have two GPU Nvidia and Intel and your Nvidia driver file may have been deleted or moved.  Re-install the Nvidia Device driver the use the Nvidia control panel to set 3d Preferences for Photoshop to prefer the Nvidia adapted.

You should be able to run sniffer from a command line


C:\Program Files\Adobe\Adobe Photoshop 2021>sniffer
Tester="Photoshop"
snifferStart="2021-02-27_22:44:55"
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4053
glgpu[0].GLName="Quadro K2200/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.5257"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll"
glgpu[0].GLDriverDate="20201022000000.000000-000"
glgpu[0].GLRenderer="Quadro K2200/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4294
clgpu[0].CLName="Quadro K2200"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=6.100000e+10
clgpu[0].CLCompute=392.220233
clgpu[0].CLRawDeviceName=Quadro K2200
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
NumNativeGPUs=1
nativegpu[0].NativeName="5050:NVIDIA Quadro K2200"
nativegpu[0].NativeTotalRAMInMB=25685
nativegpu[0].NativeVRAMInMB=4250
nativegpu[0].NativeSharedSystemRAMInMB=21435
nativegpu[0].NativeDedicatedSystemRAMInMB=0
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_83680483eb310824\nvldumdx.dll"
nativegpu[0].NativeDriverVersion="27.21.14.5257"
nativegpu[0].NativeDriverDate="20201022000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
snifferEnd="2021-02-27_22:44:56"

JJMack
Myra Ferguson
Adobe Expert
February 27, 2021