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2

There isn't enough room to display this document error code

Explorer ,
Jan 26, 2018 Jan 26, 2018

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I have the same problem and another person as I also just finished installing the Jan 23 Photoshop CC update, reopened the program, and attempted to open a simple JPG file.  I rec'd the error message:  "There isn't enough room to display this document."   What's that supposed to mean?  Then I tried to create a new document and rec'd this message:  "Could not create a new document.  There isn't enough room to display this document."     My system runs Windows 10, has 64GB of RAM, 2T hard drives with adequate space for scratch disks.  I tried restarting my computer but no change.  I uninstalled and reinstalled photoshop cc 2018 and it worked correctly opening one image and then reverted to the same problem. The response to the previous person suggested going to Documents and Settings to change a DAT file, however, in Windows 10 PRO there is no access to this file and Microsoft advised there is no longer this specific file available.  Please help....  Thanks

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correct answers 1 Correct answer

Adobe Employee , May 15, 2018 May 15, 2018

Hi All,

This issue should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. Checkout the list of fixed issues here: Fixed issues in Adobe Photoshop CC

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

Update Creative Cloud apps

Regards,

Mohit

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Here it is 2021 and it still happens. If I change the option to not open as tabs, close PS and then reload it, change the option back to open as tabs, close PS and open it again it will work....for a while. Then the problem will reappear - days later. I am tired of this. It should have been fixed a long time ago.

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LEGEND ,
Jul 29, 2021 Jul 29, 2021

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It doesn't happen anymore with Tool bar when you move it to left top part of workspace, but when you move so your Options bar and open / create documents, they'll be much smaller.

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Community Beginner ,
Mar 02, 2022 Mar 02, 2022

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This fixed it for me.  However it shouldn't happen.

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Engaged ,
Feb 10, 2022 Feb 10, 2022

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This problem is making an appearance again in the latest version of Photoshop (whatever is current as of Feb 9, 2022)

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LEGEND ,
Feb 10, 2022 Feb 10, 2022

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Community Beginner ,
Mar 02, 2022 Mar 02, 2022

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Moving the Tool Bar worked for me.  Still this shouldn't be a issue.

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Explorer ,
Sep 01, 2024 Sep 01, 2024

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Many years later, I am having this exact same issue completely out of the blue, does anyone know how to solve this now?

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New Here ,
Oct 28, 2024 Oct 28, 2024

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i have the same problem right now , have you fixed it yet

 

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Community Expert ,
Oct 30, 2024 Oct 30, 2024

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LATEST

@christian_8258 

Perhaps try a thorough reset of Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

  1. Quit Photoshop.

  2. Navigate to Photoshop's Preferences folder.
    macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
    Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

     
    Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
  3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

  4. Open Photoshop.

     New preferences files will be created in their original location.

 

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customise per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

If that doesn't fix the issue:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Still hanging? 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

Do you still have problems?

 

 

 

It may even be time to reinstall Photoshop.

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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