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BobLevine
Community Expert
Community Expert
February 15, 2008
Question

Thinking of buying from eBay?

  • February 15, 2008
  • 221 replies
  • 323908 views
Edited October 23, 2008

The original article that this post referred to has expired but there's still quite a bit of good information in this thread.

The point is that eBay software is a risky purchase with much of it illegally pirated.

Bob
    This topic has been closed for replies.

    221 replies

    April 4, 2010

    Should make this a sticky.

    <link removed>

    Participating Frequently
    April 3, 2010

    WHY????

    Participating Frequently
    April 3, 2010

    If that is the case then surely Adobe just makes registering

    the product mandadory!!

    Then NO MORE FAKE PROGRAMS!!!!!

    Regards,

    Dave

    April 3, 2010

    Dave.Clark5 wrote:

    If that is the case then surely Adobe just makes registering the product mandadory!!

    Then NO MORE FAKE PROGRAMS!!!!!

    You can't be serious!   

    Participating Frequently
    April 3, 2010

    Bob

    If you read my post properly I said I would like to know why Adobe cannot tell when the product is activated wether it is a genuine copy or not.

    Regards,

    Dave

    April 3, 2010

    Dave.Clark5 wrote:

    Bob

    If you read my post properly I said I would like to know why Adobe cannot tell when the product is activated wether it is a genuine copy or not.

    Different databases in different departments I guess.

    Participating Frequently
    April 3, 2010

    Hi Bob,

    What a condecending remark.

    1) If I bought a stolen car then as soon as I registered that car I would have been informed.

    2) So if you see a bargain that is more than 10% off then don't go for it!!!!! So most of the discount stores etc.etc would be out of business. By your reconing only Adobe products would never be offered at less than 10% off. Ridiculess comment.

    3) Counterfeit money!! What a stupid comparison.

    4) How about trying to answer some of the questions I raised about Adobe's lack of abilty or desire to inform immediately about any fake programs.

    5) You are obviously one of the Admin on this site so a little bit more understanding and help would not go amiss instead of this "We are holier than thou" nonsense.

    Regards,

    Dave

    BobLevine
    Community Expert
    BobLevineCommunity ExpertAuthor
    Community Expert
    April 3, 2010

    My point is that you're pointing a finger in the wrong direction. Are you saying Adobe has no right to protect its intellectual property once it becomes aware that's it's been stolen?

    I'm sorry you got ripped off, but your anger is being directed at the wrong party.

    Bob

    Participating Frequently
    April 3, 2010

    Just been onto Adobe official site and they say I have no

    on line services registered at this time but the stra

    nge thing is that I have an account, again I don't

    recollect registering, obviously

    I did but I would have thought that the reason I would

    register would be to register the copy of CS2. Another ann

    oyingthing is that over the years I have bought numerous books for CS2 which now appear worthless.

    Regards,

    Dave

    Participating Frequently
    April 3, 2010

    Hi,

    Just a word about my experience. I bought a copy of CS2 about 6 years ago from a computer fair in England. It was, from recolection about 30-40% cheaper than from Adobe. This software has run on my computer for that Length of time without a hitch, until 4days ago my computer suffered a melt down with a suspected Virus. I have managed to get the computer running in a fashion and am still awaiting MS to contact me to sort it out properly.

    Now CS2 will not work, the serial number is not valid, How after about 6 years of faultless running can Adobe now say the software is not legitimate. I rang Adobe to complain but you cannot get passed 1st base, the person on the end of the phone was polite but just kept repeating, "I can't help you further sir".

    I am really p****d off with Adobe, why can't they tell immediately wether the software is counterfeit or not? It surely is not too much to ask, how can it pass then fail later, in my opinion Adobe should register any software which passes their tests initially, as to later, in my case much later, disable the software makes it vitually impossible to bring the culprits to justice and enable the duped people to get some recompense. It is no good just saying you should have bought from Adobe. In my opinion Adobe MUST have the technology to spot fake copies immediately, if not they should have. I also don't understand how after 6 years Adobe can then stop my copy from working.

    Regards,

    Dave

    April 3, 2010

    Just out of interest, did you register the software with Adobe at the time of purchase?

    Participating Frequently
    April 3, 2010

    I can't be sure, is there a way of checking bearing in mind that it would have been about 6 years ago?

    Regards,

    Dave

    roseenglish
    Participant
    April 3, 2010

    I posted previously to this thread.

    I paid £360 for CS3 and I cannot recall where I got it from, perhaps Ebay or maybe even some website but I made the assumption that "because" the price represented a comparison to the real thing ( only a little cheaper ) that it was the real thing. I would of also checked for credentials if it was from Ebay such as how long the seller had been trading and the feedback from previous customers buying the same product. I am all too familiar with pirated versions of software sold on Ebay but I can only relate to years ago when there were many people selling obvious copies of Photoshop and silly  prices so you KNEW you were looking at a copy of Photoshop and not the original version.\

    Again, as I had paid slightly less than the then " going rate " for CS3 I assumed it must of been authentic.

    When it arrived I cannot tell you how authentic is looked. The sealed case, the documentation, even the extra goodies and tutorial disc was in there and the discs themselves were perfect. It also had all of Adobes logos and user manual enclosed too as well as the activation code on the sticker at the back of the case.

    I installed it with ease, put the serial key in to activate it and everything seemed fine.

    I think I even tried to register it at Adobe but must of thought there was an error on Adobes page and gave up.

    12 months down the line and Bridge started crashing, Adobe Help kept loading triggered by random actions etc so I went to Adobe to ask why I wasnt getting update patches, but I think you need to register your product before they respond so I tried but the site kept saying I had entered the wrong serial key in and to activate it manually by contacting Adobe.

    So I wrote to them from the support section on the main site and included my serial key.

    You can only imagine my shock and anger when they wrote back informing me that the serial I had provided was not valid.

    I was and AM livid that I paid a few hundred pounds for something that was normally sold for £25. Had I wanted a copied version I would and could of paid a lot less.

    Its reverse psychology at its best.

    I went back to my old PS7

    So I bought an iMac recently and of course needed a mac version of Photoshop and this time took NO chances and bought from Adobe directly.

    The exact same thing happened with some UGG boots that I paid £100 for over 2 years ago. I bought some new ones on Ebay for £45 thinking it was steal then when they arrived it was clear they were fakes. Not only that, but the paid I paid £100 for 2 years previous were also fakes I just didnt know it.

    I did some research about UGG boots and apparently 99% of people selling UGG boots on Ebay are selling fake copies either knowingly or not.

    So I gave the £45 pair to my Mum and paid £150 for a genuine pair direct from the manufacturers.

    Its just not worth the very high risk of buying bargain items, it may cost more but at least you know your getting the real thing.

    April 2, 2010

    YEAH THATS TRUE......DONT EVER PURCHASED A  SOFTWARE PRODUCTS FROM EBAY BECAUSE

    MOST OF THE ADOBE PRODUCT SELL AT EBAY ARE " PIRATED" .

    IF YOU PURHCASED FROM RESELLER :

    1. YOU WILL NOT RECEIVED ANY SUPPORT FROM ADOBE.

    2. PIRATED SOFTWARE CAN HARM YOUR PERSONAL COMPUTER / FILES.

    3. DONT LET THOSE FOLKS TAKE ADVANTAGES OF YOU BUY BY SELLING YOU ADOBE SOFTWARE THAT ARE NOT GENUINE SOFTWARE.

    4. DONT THINK OF THE PRICE ( pirated softwareS are usually much cheaper than of genuine softwareS) INSTEAD  THINK OF  THE  "CONSEQUENCES"

    5. IN SHORT " THINK FIRST BEFORE YOU DO IT".

    Participant
    March 27, 2010

    http://myworld.benl.ebay.be/diddydoodah/

    This person sells adobe software too, what should I verify and ask to be sure that the software is legitimate?

    March 27, 2010

    The price is a dead give away. Nobody is going to sell $999.00 PS for $109.00, un-used, in a sealed box. If it is too good to be true then it is.

    Questions to ask? Anything you want because they will tell you anything to make the sale. Then it is bye-bye leaving you to sort out the credit card mess.

    Participant
    March 27, 2010

    Yes I allready contacted piracy@adobe.com and warned the seller that there is a great possibility that the items could be fake.

    I pointed to this link:

    http://reviews.ebay.com/How-to-list-legitimate-ADOBE-software-on-ebay_W0QQugidZ10000000009554227

    Nice I found out about htis thread and the existance of 99,99% real looking and installing copies, I can afford the regular pricing of the software but if I can get it cheaper I am gonna get it cheaper, so I will see what the answer of the seller or even adobe is.