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markusq70451472
Participating Frequently
November 22, 2023
Answered

TIPP: Troubleshooting with external Graphic Cards on Notebooks | NVIDIA

  • November 22, 2023
  • 1 reply
  • 1655 views

As I came just today about this issue I would like to provide a little solution which might help others like me who will have a External Graphic Card.
As it is my first time installing and using an external Graphic Card with a Notebook I feld a bit "stupid" running into this. But hey we are all Humans. And if Someone else will bumb into this issue: Here a solution which might help 🙂  

 

Situation is: 

Laptop has internal NVIDA Graphic Card (mine is Quatro T1000)

And added was a  external NVIDIA GeForce RTX 3080

 

Connected it was immediatly autodetected by PhS and AI & working! - while it wasnt with PPro & AE.

 

FIRST ISSUE:

Note that NVIDA will tell you your driver is up to date. Well they are wrong if you have two NVIDIA Cards. 
So you want to select the Driver for the external Card, download and install. 

 

As a result, PPro and AE will do their job from now one  but not PHS and AI

Suddenly the external Card was not regonized. 

 

SECOND ISSUE

Some Q&A will tell you to Unintall OpenCL or things like: Open the Control pannel / Systemsettings of NVIDA and go to "3D-Settings => Program settings => select PHS => Choose "NVIDIA High performace processor" 

This won't solve it!

 

Solution

Go to "Confuigure PhysX " and select the external Graphic Card in the DropDown and check the "Reserve for PhysX"

 

Working. 

 

Hope this will help anyone. All the best

 

 

 

 

 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
November 22, 2023

Hi @markusq70451472 this is covered on this page as well. In most cases users have an NVIDIA card AND an integrated Intel GPU causing conflicts in PS.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/set-up-gpu-for-high-performance-in-photoshop-quick-tip/td-p/13504734

markusq70451472
Participating Frequently
November 22, 2023

@Kevin Stohlmeyer  well, yes - and no.  With the external GPU you have in total 3 Graphic cards.

What is shown in the mentioned link only tackels what I described in the upper part. 
This won't help as the system still uses the Notebook Internal Card. I
was there, it didn't help until i was changing the PhysX Settings. And thats the part which is not explained in the mentioned article.