Tool Presets Not Saving

[KYRobJr]

Operating System: osMac Catalina 10.15.2

Photoshop: 21.0.2

This problem is maddening I have spent WAY TOO much time trying to solve it.

I do a lot of web graphics and I have a lot of Crop Tool presets I use.  I have a new Mac with a clean install of Photoshop 2020.  I have tried everything to get the Crop Tool presets to save and they will not.

Everytime I I load my Crop Tool presets and close Photoshop they dissappear and revert to the defaults next time I load Photoshop.

What I've done so far:

- removed and reinstalled photoshop

- ensured "/Users/USER NAME/Library/Application Support/Adobe/Adobe Photoshop 2020/Presets/" is read and writeable to everyone

- read numerous articles ... including the previous posts on this forum regarding the problem. Tried those solutions and they are not working.

What must I do to get my Crop Tool presets to save. This is maddening! I should not have to spend hours reseaching this.  I have the Full Adobe Creaitve Suite Edition and have had it for years.  This is unacceptable.

Thanks in advance for your help.

Rob

[Lennox333]

This does not fix the problem and I don't even see this specific problem -- not saving tool presents -- on the list of "fixed" things.

Before upgrading to Big Sur, I got on an Adobe tech chat and discussed this problem. I was assuredly told that this issue is 100% resolved.

Not resolved. In fact, nothing has changed. I even downloaded a full trial of the latest PSE (I am using PSE2020) and it did not have the fixes, either. Really disappointing. Fitting for 2020 though, I suppose.

[bigbobbyd]

I figured this out, 

https://community.adobe.com/t5/photoshop/tool-preset-not-saving-issue-in-current-version-21-0-2/m-p/...

[bigbobbyd]

Sorry, but the update V 21.1 did not fix the issue.