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A
adamb81607210
Participating Frequently
November 6, 2024
Question

Touch doesn't rotate photoshop canvas consistently on Wacom Cintiq Pro 27 in windows 11.

  • November 6, 2024
  • 1 reply
  • 547 views

 

 

Look I pay for this [cursing removed] software and I need the touch to rotate when drawing. Touch has been garbage in photoshop for over a year now. FIX IT. I PAY FOR THIS SOFTWARE. DONT YOU OWE TO US TO ACTUALLY FIX IT?

 

Touch rotate gesture sometiems rotates and sometimes scales because ti thinks two fingers is a scale move by default. SWITCH THE PRIORITY so two figners is ROTATE by default then scale second.

 

It's impossible to use this [removed by moderator] software like this,. YOU DONT EVEN CARE.

 

FRESCO doesnt ahve this problem but fresco is a dead product.

 

Look I'm jumping to Procreate on desktop th e second it's out. So if you want to keep a customer... FIX  THIS [removed by moderator].

1 reply

S_Gans
Community Expert
S_GansCommunity Expert
Community Expert
November 15, 2024

Please do note that you're posting on a User to User forum. Sometimes, it's reviewed by Adobe staff, but for a post like this, I'm afraid you're not likely to get a response. Since rotate really works well within the app, and your difficulty is when using the Wacom device, and the Wacom driver, I'm afraid that it's Wacom who would need to address this issue. You're, of course, welcome to post your concerns to the Bugs section of this Community (see attachment), but nobody on this Discussion portion of the site will be able to assist you. If you know of others with your issue, please ask them to upvote your Bug report here. But, I do think you'll find better assistance on your issue, with the Wacom Support area (https://support.wacom.com/hc/en-us/community/topics)

Adobe Community Expert / Adobe Certified Instructor
    A
    adamb81607210Author
    Participating Frequently
    January 13, 2025

    Telling your users they're wrong when I'm clearly not is insulting.

     

    Clip Studio has NO ISSUES with touch gestures. Fresco has NO issues with Touch Gestures.

     

    Adobe Photoshop does not rotate the canvas consistently when using the touch rotation gesture. NO OTHER APPLICATION IN WINDOWS HAS THIS PROBLEM. I REPEAT... NO OTHER APPLICATION HAS THIS PROBLEM. JUST PHOTOSHOP.

     

    I have a Wacom Cintiq Pro 27, which is a fantastic product. This is not a Wacom issue, not a windows issue... It's a PHOTOSHOP issue and I know exactly why it's occuring.

     

    I do not care to be told I'm wrong. Someone should test it and look into it.... OR I WILL MAKE A VIDEO AND PROVE TO EVERYONE that adobe ignores the problems of it's paying customers.

      A
      adamb81607210Author
      Participating Frequently
      January 13, 2025

      This problem is common. that has been ignored for too long

       

      https://www.reddit.com/r/wacom/comments/1epl146/rotation_touch_gesture_in_photoshop/

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