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shannw82374499
Participating Frequently
November 22, 2022
Question

Trying to open a PSB File and getting a disk error message

  • November 22, 2022
  • 4 replies
  • 1221 views

Hi

I am currently running Photoshop 24.0.1 on a 2019 iMac with 16GB ram. I have a 4.5gig PSB file that I cannot open, upload or move due to a 'disk error' message. Does anyone have any suggestions about how to fix this problem?

 

Thanks

This topic has been closed for replies.

4 replies

L
Lumigraphics
Brainiac
November 28, 2022

It sounds like a corrupt file. If you can't copy it in the Finder, you'll want to pull a copy from your backup.

Abambo
Abambo
Community Expert
November 25, 2022

Can you copy the document, without involving Photoshop?

ABAMBO | Hard- and Software Engineer | Photographer
Kevin Stohlmeyer
Kevin Stohlmeyer
Community Expert
November 22, 2022

How much free HD space do you have on your Main HD/Scratch Disk?

The disk error message can come up if you start to run out of HD space, especially with a file that large.

    S
    shannw82374499Author
    Participating Frequently
    November 22, 2022

    I have 409GB of free space on my scratch disk.

    Kevin Stohlmeyer
    Kevin Stohlmeyer
    Community Expert
    November 22, 2022

    Do you know what the uncompressed size of the document is? a 4.5 GB PSB has the potential to be quite large.

    I've seen PSBs end up over 200 GB when opened which means your HD may not be large enough for the file.

      TheDigitalDog
      TheDigitalDog
      Inspiring
      November 22, 2022

      First I'd run Disk First Aid in Disk Utility to make sure your disk is up to snuff.  

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      S
      shannw82374499Author
      Participating Frequently
      November 22, 2022

      Thankyou for the suggestion. I have tried this but I still cannot open the file due to a disk error? 

      TheDigitalDog
      TheDigitalDog
      Inspiring
      November 22, 2022

      In the Finder, can you copy/paste (duplicate) the document?

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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