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T
tobylong
Known Participant
February 3, 2022
Answered

Unable to move folder

  • February 3, 2022
  • 3 replies
  • 1174 views

Hi, I am unable to move local folders to another location in windows 10 build 19044.1503 without closing Photoshop CC Adobe Photoshop Version: 23.1.1 20220106.r.202 060a6d1 x64 first. Anyone else have the same problem? In this instance moving a folder containing image files on the desktop in File Explorer to another folder causes the issue. I guess Photoshop is still using the image files even though all images are closed in Photoshop.

Correct answer Sameer K

Hi Johannes, 

Thanks for reaching out! We are sorry for the trouble with Photoshop. We are here to help!  

 

Could you please confirm the type of images you are working with? Are these images RAW or JPEG or Layered documents like PSD or TIFF? What is your exact workflow in Photoshop, do you save images as PSD or output them as soon as you finish working on Photoshop? Does this happen only with documents which are on desktop or do all files behave like this?  

 

Please try disabling the Background Save feature in Photoshop as a test and let us know if that helps 

  • Go to Edit > Preferences > File Handling > Save In Background. 

  • Press OK to save changes and restart Photoshop. 

Please let us know if this helps! 

Thanks, 

Sameer K. 

3 replies

ocelot77
ocelot77
Participating Frequently
October 8, 2024

I've had this problem for years and years on all versions of Photoshop and Windows. I always have to restart my computer to finally make Photoshop "let go" of it's stranglehold on the file system, then I can move, rename, etc.

    jaycee949
    jaycee949
    Participating Frequently
    February 20, 2023

    Same problem here. This has never been fixed. It truly breaks the workflow to have to CLOSE/EXIT Photoshop just so I can move a folder or file that I edited and closed.  Somethings is not right here. Have been having to do this for months on end.

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    February 3, 2022

    Hi Johannes, 

    Thanks for reaching out! We are sorry for the trouble with Photoshop. We are here to help!  

     

    Could you please confirm the type of images you are working with? Are these images RAW or JPEG or Layered documents like PSD or TIFF? What is your exact workflow in Photoshop, do you save images as PSD or output them as soon as you finish working on Photoshop? Does this happen only with documents which are on desktop or do all files behave like this?  

     

    Please try disabling the Background Save feature in Photoshop as a test and let us know if that helps 

    • Go to Edit > Preferences > File Handling > Save In Background. 

    • Press OK to save changes and restart Photoshop. 

    Please let us know if this helps! 

    Thanks, 

    Sameer K. 

    T
    tobylongAuthor
    Known Participant
    February 11, 2022

    Thanks Sameer, it doesn't appear to be doing this now with the latest windows update. I'll keep an eye on it.

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      February 11, 2022

      Glad to know its fixed! Please feel free to reach us in case something else comes up.

      Thanks for your response!

      Sameer K

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