Unable to save a GIF from Photoshop

[Courtney23121282lyi9]

I have been trying to convert a video into a gif on Photoshop. However, when I go to save for web > export as gif and click save, I receive an error message that the operation cannot be completed due to memory. I have 50GB of storage available on my Mac, and 1.5 TB of storage available on an External Hard Drive. I have tried exporting to both my hard drive and straight to my desktop. 

I am on Photoshop v23.2.1

On macOS Monterey 12.2.1

My computer - 

13" Macbook Pro 2019

1.4 GHz

8 GB memory 

I have read previous threads regarding this issue, but have not seen any from 2022 or using this latest version of Photoshop.

These are the fixes I have tried that have been recommended -

-Restarting Photoshop

-Resetting Photoshop preferences

-Giving Photoshop additional access in the system prefrences on my mac (under privacy & accessibility)

If there are any other possible solutions to this, please let me know. 

[Alissa371149083htu]

I try that and it didn't work

[jimbo higgs]

THANK YOU!!

[Abby27483954sgli]

What website did you use? I'm having the same issue and have tried everything, have more than half my memory free, and still getting the same error message.

[Dthales]

u are amazing

[guil1herme]

I don't know if this helps but I was having the same problem and once I reduced the video frame rate I was able to export

[Charlotte5FEC]

All the suggestions in here are worthwhile but how I ended up doing it was clicking the little stack layer icon in the timeline so my animation became instead of single frames to stacked video frames and then hey presto! finally it very quickly exported to web as an animated gif.

[petitericey]

Hi, do you have a screenshot of the stack layer icon? I can't seem to find it.

[Charlotte5FEC]

[Scott23586222gvts]

Hi Everyone,

I'm having this exact problem today, trying to export a transparent gif - I've tried every solution listed here but still have the error message 😞 Any idea ideas very welcome at the end of a frustrating day, thanks team!

Scott

[matthew_5268]

I switched my Image Processing settings to "Cloud" and "More Stable" and it's still not working. Anyone have a solution in 2025?

[matthew_5268]

Would love to hear from an Adobe expert on this. It's quite a frustrating problem