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Unable to save a GIF from Photoshop

New Here ,
Feb 25, 2022 Feb 25, 2022

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I have been trying to convert a video into a gif on Photoshop. However, when I go to save for web > export as gif and click save, I receive an error message that the operation cannot be completed due to memory. I have 50GB of storage available on my Mac, and 1.5 TB of storage available on an External Hard Drive. I have tried exporting to both my hard drive and straight to my desktop. 

 

I am on Photoshop v23.2.1

On macOS Monterey 12.2.1

 

My computer - 

13" Macbook Pro 2019

1.4 GHz

8 GB memory 

 

I have read previous threads regarding this issue, but have not seen any from 2022 or using this latest version of Photoshop.

 

These are the fixes I have tried that have been recommended -

-Restarting Photoshop

-Resetting Photoshop preferences

-Giving Photoshop additional access in the system prefrences on my mac (under privacy & accessibility)

 

If there are any other possible solutions to this, please let me know. 

 

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Community Expert ,
Feb 25, 2022 Feb 25, 2022

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Could you please post the exact error message given by Photoshop.

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New Here ,
Feb 25, 2022 Feb 25, 2022

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It says "Could not complete this operation. There was not enough memory available."

 

Screen Shot 2022-02-25 at 6.18.42 PM.png

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Adobe Employee ,
Feb 26, 2022 Feb 26, 2022

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You may actually be out of memory if you only have 8GB of RAM. Can you post the PSD you're having trouble saving the GIF from?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Hi,
I have the same exact error, not enough memory to complete the operation, when saving for web a GIF 128 dithered.

 

I have 16 GB of RAM, and plenty storage 800 GB left. Updated photopshop to the lates CC version, and I do not know what else to do...

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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I am also experiencing the exact same issue, haven't incurred this issue before, sometimes simultaneously exporting out of after effects in the past... strange now it's become an issue. Can't export gif under any export settings if exporting out of save for web. Really could use some help here. Have tried all the fixes suggested by OP of this article.

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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What percentage of available RAM are you giving Photoshop in Photoshop > Preferences > Performance?

I dropped mine down to 50%, as I'd jacked it up to 70% for some past project. Dropping it back down allowed a large GIF export from an MOV file under Save for Web to be successful. 

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New Here ,
Aug 29, 2022 Aug 29, 2022

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likewise. Why are these issues happening now?

 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Did you find a solution? I am having the same problem. 

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Nope... still the same issues incurred.

 

have now resorted to using an online gif compressor to convert MP4/mov assets from after effects to a GIF. Pretty annoying to have no solution on it, as I've done just about everything I can think of. 

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New Here ,
Nov 23, 2022 Nov 23, 2022

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LATEST

Go to Photoshop- Prefrences - Image Processing and change it to "Cloud" and "More Stable"

Restart photoshop and try again. Its the only thing that has worked for me when nothing else did but I was finally able to export a GIF

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