Unable to save a GIF from Photoshop

New Here ,
Feb 25, 2022 Feb 25, 2022

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I have been trying to convert a video into a gif on Photoshop. However, when I go to save for web > export as gif and click save, I receive an error message that the operation cannot be completed due to memory. I have 50GB of storage available on my Mac, and 1.5 TB of storage available on an External Hard Drive. I have tried exporting to both my hard drive and straight to my desktop. 

 

I am on Photoshop v23.2.1

On macOS Monterey 12.2.1

 

My computer - 

13" Macbook Pro 2019

1.4 GHz

8 GB memory 

 

I have read previous threads regarding this issue, but have not seen any from 2022 or using this latest version of Photoshop.

 

These are the fixes I have tried that have been recommended -

-Restarting Photoshop

-Resetting Photoshop preferences

-Giving Photoshop additional access in the system prefrences on my mac (under privacy & accessibility)

 

If there are any other possible solutions to this, please let me know. 

 

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Adobe Community Professional ,
Feb 25, 2022 Feb 25, 2022

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Could you please post the exact error message given by Photoshop.

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New Here ,
Feb 25, 2022 Feb 25, 2022

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It says "Could not complete this operation. There was not enough memory available."

 

Screen Shot 2022-02-25 at 6.18.42 PM.png

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Adobe Employee ,
Feb 26, 2022 Feb 26, 2022

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You may actually be out of memory if you only have 8GB of RAM. Can you post the PSD you're having trouble saving the GIF from?


Senior Product Manager - Customer Advocacy - Digital Imaging

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