Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Unable to work with JPEG files in Photoshop 23.1.1

New Here ,
Jan 27, 2022 Jan 27, 2022

Hi.

I have not been able to open JPEG/JPG files in Photoshop 2022 (23.1.1). More specifically, I am able to open them but they seem to glitch out the app entirely. Everything starts lagging, even scrolling across the image opened is impossible.

This is how the JPEG files open.

Screenshot (2).png

 

When I try to click, move around or do anything for that matter, it starts acting wierd and becomes unresponsive.

Screenshot (3).png

 

 Every other file format I deal with seem to be working fine. (PNGs are ok. PSD files are fine too.)

My PC is on Windows 11. I use a Nvidia 1650ti and I am on the latest Nvidia Studio driver.

Any help is appreciated.

Thanks.

TOPICS
Windows
414
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 27, 2022 Jan 27, 2022

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

2022-01-27 17_18_47-Preferences.png

Translate
Adobe
Community Expert ,
Jan 27, 2022 Jan 27, 2022

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

2022-01-27 17_18_47-Preferences.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 27, 2022 Jan 27, 2022
LATEST

Thanks a ton, man. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines